000			04305nam a22004693i 4500
001			EBC3116901
003			MiAaPQ
005			20240729124624.0
006			m o d |
007			cr cnu||||||||
008			240724s1995 xx o ||||0 eng d
020			_a9781560523062 _q(electronic bk.)
020			_z9781560523062
035			_a(MiAaPQ)EBC3116901
035			_a(Au-PeEL)EBL3116901
035			_a(CaPaEBR)ebr10057984
035			_a(OCoLC)922966899
040			_aMiAaPQ _beng _erda _epn _cMiAaPQ _dMiAaPQ
050		4	_aBF698.35.N44 -- K73 1995eb
082	0		_a658.3/045
100	1		_aKravitz, S. Michael.
245	1	0	_aManaging Negative People : _bStrategies for Success.
250			_a1st ed.
264		1	_aMenlo Park : _bCourse Technology Crisp, _c1995.
264		4	_c©1995.
300			_a1 online resource (86 pages)
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
505	0		_aTITLE -- COPYRIGHT -- PREFACE -- ABOUT THE AUTHOR -- ACKNOWLEDGMENTS -- CONTENTS -- INTRODUCTION -- SECTION I Understanding Negative People -- WHY IS DEALING WITH NEGATIVITY IMPORTANT? -- WHERE DOES NEGATIVITY COME FROM? -- HOW DO YOU EXPERIENCE NEGATIVITY? -- Survey Results -- INTERPRETATION OF NEGATIVITY WORKSHEETS -- WHAT CAUSES NEGATIVE, DIFFICULT PEOPLE? -- What Is Motivation? -- Needs Motivation -- Needs Motivation Assessment -- THE STEP SYSTEM™ TO BETTER COMMUNICATION -- Interpretation -- Matching Styles to Motivators -- Interpretation -- OTHER CAUSES OF NEGATIVE, DIFFICULT PEOPLE -- VALUES-DRIVEN MOTIVATION -- SELF-ESTEEM -- ATTITUDES -- Self-Esteem and Attitudes -- Self-Esteem and Attitude Assessment -- Assessment Interpretation -- NORMS -- Summary -- SECTION II Dealing with Negativity -- DEALING WITH OTHERS' NEGATIVITY -- SKILL #1: Avoid Personalizing -- SKILL #2: Use "I" Messages -- SKILL #3: Deal with Their Anger -- Breathe Slowly and Regularly -- Speak in a Calm Manner -- USE THE UAR PROCESS -- Deal with Their Anger -- Remove Yourself from Irrational People -- SKILL #4: Confornt Negative Conflict -- SKILL #5 Turn Things Around -- Using Opposite Statements -- Asking What Can Be Done -- WHEN YOU ARE THE NEGATIVE PERSON -- SECTION III Understanding Negators' Styles -- NEGATOR STYLES -- Identifying Negator Styles -- NEGATOR STYLE QUIZ -- Interpretation -- The Most Difficult Negator Styles -- Personal Style and Ability to Deal with Negators -- MATCHING COMMUNICATION STRATEGIES -- SECTION IV Overcoming Negativity Using the BEEP System -- TURNING UNDERSTANDING INTO ACTION -- BE BOLD AND ASSERTIVE WITH NEGATORS -- EXPRESS THE PROBLEM AND SOLUTION CLEARLY -- STEP 1: Describe Behaviors and Determine Causes -- Evaluate the Causes -- STEP 2: Develop Solutions and Prepare a Script -- PREPARE A SCRIPT IN ADVANCE -- Preparing a Script.
505	8		_aEXPECT TO ACHIEVE YOUR GOALS -- Goal Achievement Assessment -- Scoring and Interpretation -- PRACTICE POSITIVE THINKING -- The AM/FM Approach -- An Everyday Example -- Tune in to Your Own "Positivity" -- Personal Worksheet for Positive Thinking: AM/FM Process -- Practice Makes It Perfect -- SECTION V Developing Your Action Plan -- BUILD YOUR POSITIVITY MUSCLES -- Positivity Building Survey -- Scoring and Interpretation -- Practice the Diamond Rule -- Personal Needs Survey -- Increase Relaxation -- Scheduling -- Experiencing Pleasant Events -- Natural Ways to Feel Good -- Taking Care of Your Body Through Diet and Sleep -- APPLY YOUR KNOWLEDGE -- REFERENCES -- Organizations: -- Publications: -- Assessment Instruments:.
588			_aDescription based on publisher supplied metadata and other sources.
590			_aElectronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
650		0	_aNegativism.
650		0	_aPersonality and motivation.
655		4	_aElectronic books.
700	1		_aParis, Janis.
700	1		_aMapson, Ralph.
776	0	8	_iPrint version: _aKravitz, S. Michael _tManaging Negative People _dMenlo Park : Course Technology Crisp,c1995 _z9781560523062
797	2		_aProQuest (Firm)
856	4	0	_uhttps://ebookcentral.proquest.com/lib/orpp/detail.action?docID=3116901 _zClick to View
999			_c70584 _d70584