| 000 | 07053nam a22004573i 4500 | ||
|---|---|---|---|
| 001 | EBC3020225 | ||
| 003 | MiAaPQ | ||
| 005 | 20240729124134.0 | ||
| 006 | m o d | | ||
| 007 | cr cnu|||||||| | ||
| 008 | 240724s2008 xx o ||||0 eng d | ||
| 020 |
_a9781616680787 _q(electronic bk.) |
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| 020 | _z9781604569339 | ||
| 035 | _a(MiAaPQ)EBC3020225 | ||
| 035 | _a(Au-PeEL)EBL3020225 | ||
| 035 | _a(CaPaEBR)ebr10676356 | ||
| 035 | _a(OCoLC)847617112 | ||
| 040 |
_aMiAaPQ _beng _erda _epn _cMiAaPQ _dMiAaPQ |
||
| 050 | 4 | _aHD2365 -- .B35 2008eb | |
| 082 | 0 | _a658.4/058 | |
| 100 | 1 | _aBals, Lydia. | |
| 245 | 1 | 0 | _aSourcing of Services. |
| 250 | _a1st ed. | ||
| 264 | 1 |
_aHauppauge : _bNova Science Publishers, Incorporated, _c2008. |
|
| 264 | 4 | _c©2008. | |
| 300 | _a1 online resource (127 pages) | ||
| 336 |
_atext _btxt _2rdacontent |
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| 337 |
_acomputer _bc _2rdamedia |
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| 338 |
_aonline resource _bcr _2rdacarrier |
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| 505 | 0 | _aIntro -- SOURCING OF SERVICES -- SOURCING OF SERVICES -- CONTENTS -- PREFACE -- ABSTRACT -- TABLE OF ABBREVIATIONS -- Chapter 1 PURCHASING SERVICES - CONCEPTS FROM THEORY AND PRACTICE -- ABSTRACT -- 1.1. INTRODUCTION -- 1.2. THE CHALLENGE OF MANAGING THE SERVICES SPEND -- 1.2.1. The Service Portfolio from a Supply Management Perspective -- 1.2.2. Differences and Similarities between Purchasing Goods and Services -- 1.2.3. Particular Difficulties in Purchasing Services -- 1.3. CONCEPTS IN THEORY -- 1.3.1. Manufacturing-Based Models -- 1.3.2. The Application of Manufacturing-Based Models to Services -- 1.3.2.1. The Services Supply Chain Model -- 1.3.2.2. The Activities-Resources-Actors Model -- 1.4. THE STATUS QUO IN PRACTICE -- 1.4.1. Purchasing Services in Chosen Companies -- 1.4.2. Case Study -- 1.5. ANALYSIS AND COMPARISON OF THEORY AND STATUS QUO -- 1.5.1. Theoretical Approaches versus Current Processes -- 1.5.2. Identification of Best Practices -- 1.6. CONCLUSION -- Chapter 2 MANAGING INDIRECT SPEND -- ABSTRACT -- 2.1. INTRODUCTION: DEFINING DIRECT AND INDIRECT SPEND MANAGEMENT -- 2.2. STATUS QUO OF DIRECT SPEND MANAGEMENT -- 2.2.1.Organizational Design of the Supply Function -- 2.2.2. Supply Strategies -- 2.3. STATUS QUO OF INDIRECT SPEND MANAGEMENT -- 2.3.1. Organizational Design of the Supply Function -- 2.3.2. Supply Strategies -- 2.4. ANALYSIS AND COMPARISON OF DIFFERENCES IN STATUS QUO -- 2.4.1. General Comparison of Different Status Quo -- 2.4.2. Challenges and Particular Characteristics of Indirect Spend -- 2.5. CONCLUSION -- Chapter 3 PURCHASING CONSULTING SERVICES -- ABSTRACT -- 3.1. INRODUCTION -- 3.2. FOUNDATIONS AND BASIC DEFINITIONS -- 3.2.1.Understanding of Purchasing -- 3.2.2. Consulting Services as a Spend Category -- 3.2.2.1. Characterizing Consulting Services. | |
| 505 | 8 | _a3.2.2.2. Locating Consulting Services in the Corporate Spend Agenda -- 3.3. CHALLENGES AND PARTICULARITIES OF PURCHASING CONSULTING SERVICES -- 3.3.1. Differences between Purchasing Goods and Purchasing Services -- 3.3.2. Particularities of Consulting Services -- 3.3.2.1. Frequency of Purchasing Consulting Services -- 3.3.2.2. Low Involvement of the Purchasing Department -- 3.3.2.3. Difficulties in Structuring the Purchasing Process and Performance Evaluation -- 3.3.3. Challenges Faced by Purchasing Consulting Services -- 3.3.3.1. Bundling and Increasing Purchasing Experience -- 3.3.3.2. Enhancing Internal Collaboration -- 3.3.3.3. Increasing Transparency in the Buying Process of Consulting Services -- 3.3.4. Involving Purchasing in Purchasing Consulting Services -- 3.3.4.1. Stages of Meaningful Involvement -- Realization of the Problem -- Formulation of the RFP -- Analysis of Proposals and Selection of Suppliers -- Performance Evaluation and Feedback -- 3.3.4.2. Benefits of Involving Purchasing Professionals -- 3.4. PURCHASING CONSULTING SERVICES IN PRACTICE -- The Example of AUTO -- 3.5. CONCLUSION -- Chapter 4 PURCHASING MARKETING SERVICES -- ABSTRACT -- 4.1. INTRODUCTION -- 4.2. TERMS AND CURRENT RESEARCH -- 4.2.1. What Is Purchasing? -- 4.2.2. What Are Marketing Services? -- 4.2.3. Particularities of Purchasing Marketing Services -- 4.3. INSTRUMENTS OF PERFORMANCE MEASUREMENT -- 4.3.1. Purchasing Controlling -- 4.3.2. Benchmarking and Best Practices -- 4.4. PERFORMANCE MEASUREMENT FROM DIFFERENT VIEWS -- 4.4.1. Performance Measurement of the Purchasing Department -- 4.4.2. Performance Measurement of the Marketing Department -- 4.4.2.1. Characterization of Efficiency Measurement for Purchasing Marketing Services by the Marketing Department. | |
| 505 | 8 | _a4.4.2.2. Characterization of Effectiveness Measurement for Purchasing Marketing Services by the Marketing Department -- 4.4.3. Performance Measurement for Purchasing Creative Services -- 4.5. CONCLUSION -- Chapter 5 PURCHASING TRAVEL SERVICES -- ABSTRACT -- 5.1. INTRODUCTION -- 5.2. TERMINOLOGY AND DEFINITIONS -- 5.2.1. The Structure of Typical Corporate Spending -- 5.2.2. Purchasing Categories -- 5.2.3. Services -- 5.2.3.1. Definition -- 5.2.3.2. Key Attributes -- 5.2.4. Travel Services -- 5.2.4.1. Definition -- 5.2.4.2 What is all Included in Travel Services? -- 5.2.5. Theoretical Background -- 5.3. INTRODUCTION TO THE PURCHASING OF TRAVEL SERVICES -- 5.3.1. Purchasing of Services -- 5.3.1.1. The Changing Importance of Purchasing Services -- 5.3.1.2. Service Classifications -- 5.3.2. Purchasing of Travel Services -- 5.3.2.1. Objectives and Tasks -- 5.3.2.2. Classification of the Travel Services into the Corresponding Categories -- 5.3.2.3. Savings Potentials in Travel Services -- 5.3.2.4. Optimization Potentials in Purchasing Travel Services -- 5.4. PARTICULARITIES AND CHALLENGES IN THE PURCHASING OF TRAVEL SERVICES -- 5.4.1. Potential Difficulties with the Purchase of Services -- 5.4.1.1. General Problems when Purchasing Services -- 5.4.1.2. Difficulties before Concluding the Contract -- 5.4.1.3. Difficulties after the Contract has been Executed -- 5.4.2. Particularities -- 5.4.2.1. Particularities before Purchasing Travel Services -- 5.4.2.2. Particularities During and after Purchasing Travel Services -- 5.4.3. Challenges -- 5.4.3.1. Challenges before Purchasing Travel Services -- 5.4.3.2. Challenges after Purchasing Travel Services -- 5.5. RECOMMENDATIONS FOR EFFICIENT PURCHASING OF TRAVEL SERVICES -- 5.6. CONCLUSION -- REFERENCES -- THE AUTHORS -- INDEX -- Blank Page. | |
| 588 | _aDescription based on publisher supplied metadata and other sources. | ||
| 590 | _aElectronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries. | ||
| 650 | 0 | _aContracting out. | |
| 655 | 4 | _aElectronic books. | |
| 700 | 1 | _aHartmann, Evi. | |
| 776 | 0 | 8 |
_iPrint version: _aBals, Lydia _tSourcing of Services _dHauppauge : Nova Science Publishers, Incorporated,c2008 _z9781604569339 |
| 797 | 2 | _aProQuest (Firm) | |
| 856 | 4 | 0 |
_uhttps://ebookcentral.proquest.com/lib/orpp/detail.action?docID=3020225 _zClick to View |
| 999 |
_c60763 _d60763 |
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