000			02910nam a22004573i 4500
001			EBC2070053
003			MiAaPQ
005			20240729123658.0
006			m o d |
007			cr cnu||||||||
008			240724s2015 xx o ||||0 eng d
020			_a9780838913543 _q(electronic bk.)
020			_z9780838913307
035			_a(MiAaPQ)EBC2070053
035			_a(Au-PeEL)EBL2070053
035			_a(CaPaEBR)ebr11066814
035			_a(OCoLC)911128009
040			_aMiAaPQ _beng _erda _epn _cMiAaPQ _dMiAaPQ
050		4	_aZ679.6 A43 2015
082	0		_a025.8/2
100	1		_aAlbrecht, Steve.
245	1	0	_aLibrary Security : _bBetter Communication, Safer Facilities.
250			_a1st ed.
264		1	_aChicago : _bAmerican Library Association, _c2015.
264		4	_c©2015.
300			_a1 online resource (185 pages)
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
505	0		_aLibrary Security: Better Communication, Safer Facilities -- Contents -- Preface -- Acknowledgments -- Chapter 1. The New Library Workplace: Not So Quiet -- Chapter 2. Three Keys to a Safer Library: Security-Aware Staff, Creative Customer Service Skills, and Enforced Codes of Conduct -- Chapter 3. Challenging Patron Behaviors -- Chapter 4. Common Types of Challenging Patrons -- Chapter 5. Understanding Threats and Getting Help -- Chapter 6. Workplace Violence: Awareness, Prevention, and Response -- Chapter 7. Conducting Your Own Site Security Survey -- Chapter 8. Community Partnerships: Law Enforcement, Mental Health, and Homeless Services -- Chapter 9. Staff Development for a Safer Library: Results, Not Just Rules -- Appendix A. Library Security Survey Checklist -- Appendix B. Sample Library Security Suggestions for Site Survey Reports -- Appendix C. Sample Staff Training Exercises -- Appendix D. Want Less Stress? Try More BREADS -- Appendix E. Resources -- Index.
520			_aThrough the methods outlined in this book, Albrecht demonstrates that effective communication not only makes library users feel more comfortable but also increases staff morale, ensuring the library is place where everyone feels welcome.
588			_aDescription based on publisher supplied metadata and other sources.
590			_aElectronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
650		0	_aLibraries -- Security measures.
650		0	_aLibrary buildings -- Safety measures.
655		4	_aElectronic books.
700	1		_aAlbrecht, Dr.
776	0	8	_iPrint version: _aAlbrecht, Steve _tLibrary Security _dChicago : American Library Association,c2015 _z9780838913307
797	2		_aProQuest (Firm)
856	4	0	_uhttps://ebookcentral.proquest.com/lib/orpp/detail.action?docID=2070053 _zClick to View
999			_c51861 _d51861