000			03788nam a22004453i 4500
001			EBC6262203
003			MiAaPQ
005			20240724114416.0
006			m o d |
007			cr cnu||||||||
008			240724s2015 xx o ||||0 eng d
020			_a9781951058975 _q(electronic bk.)
020			_z9780873899031
035			_a(MiAaPQ)EBC6262203
035			_a(Au-PeEL)EBL6262203
035			_a(OCoLC)1175917356
040			_aMiAaPQ _beng _erda _epn _cMiAaPQ _dMiAaPQ
050		4	_aTS156 .A755 2016
082	0		_a658.5/620218—dc23
100	1		_aRussell, J.P.
245	1	0	_aISO Lesson Guide 2015 : _bPocket Guide to ISO 9001:2015.
250			_a4th ed.
264		1	_aMilwaukee, WI : _bASQ Quality Press, _c2015.
264		4	_c©2016.
300			_a1 online resource (103 pages)
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
505	0		_aCover -- Title page -- CIP data -- Table of Contents -- Acknowledgement -- Introduction -- Defining Quality -- What Is a Process? -- 4 Context of the organization -- 4.1 Understanding the organization and its context -- 4.2 Understanding the needs andexpectation of interested parties -- 4.3 Determining the scope of the qualitymanagement system -- 4.4 Quality management system andits processes -- 5 Leadership -- 5.1 Leadership and commitment -- 5.2 Policy (Quality) -- 5.3 Organization roles, responsibilities,and authorities -- 6 Planning -- 6.1 Actions to address risks andopportunities -- 6.2 Quality objectives and planning toachieve them -- 6.3 Planning of changes -- 7 Support -- 7.1 Resources -- 7.1.2 People -- 7.1.3 Infrastructure -- 7.1.4 Environment for the operation of processes -- 7.1.5 Monitoring and measuring resources -- 7.1.6 Organizational knowledge -- 7.2 Competence -- 7.3 Awareness -- 7.4 Communication -- 7.5 Documented information -- 7.5.1 General -- 7.5.2 Creating and updating (i.e., documented information) -- 7.5.3 Control of documented information -- 8 Operation -- 8.1 Operational planning and control -- 8.2 Requirements for products and services -- 8.2.1 Customer communication -- 8.3 Design and development of productsand services -- 8.4 Control of externally provided processes,products, and services (i.e., purchasing) -- 8.5 Production and service provision -- 8.5.1 Control of production and service provision -- 8.5.2 Identification and traceability -- 8.5.3 Property belonging to customers or external providers -- 8.5.4 Preservation -- 8.5.5 Post-delivery activities -- 8.5.6 Control of changes -- 8.6 Release of products and services -- 8.7 Control of nonconforming outputs -- 9 Performance evaluation -- 9.1 Monitoring, measurement, analysis,and evaluation -- 9.1.1 General -- 9.1.2 Customer satisfaction.
505	8		_a9.1.3 Analysis and evaluation -- 9.2 Internal audit -- 9.3 Management review -- 10 Improvement -- 10.1 General -- 10.2 Nonconformity and corrective action -- 10.3 Continual improvement -- ISO 9001 Conspectus -- Quality Management Principles -- A Fable.
588			_aDescription based on publisher supplied metadata and other sources.
590			_aElectronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
650		0	_aISO 9001 Standard-Handbooks, manuals, etc.
650		0	_aQuality control-Standards-Handbooks, manuals, etc.
655		4	_aElectronic books.
700	1		_aArter, Dennis R.
776	0	8	_iPrint version: _aRussell, J.P. _tISO Lesson Guide 2015 _dMilwaukee, WI : ASQ Quality Press,c2015 _z9780873899031
797	2		_aProQuest (Firm)
856	4	0	_uhttps://ebookcentral.proquest.com/lib/orpp/detail.action?docID=6262203 _zClick to View
999			_c19325 _d19325