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	1.	From Voices to Results - Voice of Customer Questions, Tools and Analysis : Proven Techniques for Understanding and Engaging with Your Customers. by Coppenhaver, Robert Edition: 1st ed. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Birmingham : Packt Publishing, Limited, 2018Copyright date: ©2018 Online resources: Click to View Availability: No items available. Add to cart (remove)
	2.	La Estrategia CRM : Las Claves para Aumentar y Fidelizar a la Clientela. by 50Minutos Series: Gestión y Marketing Series Edition: 1st ed. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Namur : Lemaitre Publishing, 2017Copyright date: ©2017 Online resources: Click to View Availability: No items available. Add to cart (remove)
	3.	Fashion Marketing : Influencing Consumer Choice and Loyalty with Fashion Products. by Le Bon, Caroline Edition: 1st ed. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: New York : Business Expert Press, 2014Copyright date: ©2014 Online resources: Click to View Availability: No items available. Add to cart (remove)
	4.	Igniting Customer Connections : Fire up Your Company's Growth by Multiplying Customer Experience and Engagement. by Frawley, Andrew Frawley, Andy Edition: 1st ed. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: New York : John Wiley & Sons, Incorporated, 2014Copyright date: ©2015 Online resources: Click to View Availability: No items available. Add to cart (remove)
	5.	Customer Loyalty Programmes and Clubs. by Butscher, Stephan A Edition: 2nd ed. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Oxford : Taylor & Francis Group, 2002Copyright date: ©1991 Online resources: Click to View Availability: No items available. Add to cart (remove)

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