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Results of search for 'su:"Public services Libraries -- United States -- Evaluation."'
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Authors
Altman, Ellen
Association, Public ...
Dugan, Robert E.
Durrance, Joan C.
Fisher, Karen E.
Hernon, Peter
Hinton, Marian Bouch
Rubin, Rhea Joyce
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Libraries -- Evaluat...
Libraries -- United ...
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1.
How Libraries and Librarians Help : A Guide to Identifying User-Centered Outcomes.
by
Durrance, Joan C
Fisher, Karen E
Hinton, Marian Bouch
Edition:
1st ed.
Material type:
Text
; Format:
available online
; Literary form:
Not fiction
Publisher:
Chicago :
ALA Editions,
2003
Copyright date:
©2005
Online resources:
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2.
Demonstrating Results : Using Outcome Measurement in Your Library.
by
Rubin, Rhea Joyce
Association, Public Library
Edition:
1st ed.
Material type:
Text
; Format:
available online
; Literary form:
Not fiction
Publisher:
Chicago :
ALA Editions,
2004
Copyright date:
©2006
Online resources:
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3.
Assessing Service Quality : Satisfying the Expectations of Library Customers, Third Edition.
by
Hernon, Peter
Altman, Ellen
Dugan, Robert E
Edition:
3rd ed.
Material type:
Text
; Format:
available online
; Literary form:
Not fiction
Publisher:
Chicago :
American Library Association,
2015
Copyright date:
©2015
Online resources:
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