The Changing Role of the Human Resource Profession in the Asia Pacific Region.

Front Cover -- The Changing Role of the Human Resource Profession in the Asia Pacific Region -- Copyright Page -- Contents -- Foreword by Dave Ulrich -- Foreword by Peter Cappelli -- Foreword by Prabir Jha -- Acknowledgements -- About the author -- 1 Introduction -- Introduction -- Why focus on the region? -- Focus industries and changing role of HR -- 1 Tourism and hospitality -- 2 Retail -- 3 Healthcare -- 4 Security -- 5 Education -- 6 Energy (including oil, gas and renewables) -- Research and methods -- Identification of geographical focus -- Focus industries -- Industry-level analysis -- Case study -- Structure of the book -- Conclusion -- Note -- References -- 2 Six major industries: An overview -- Introduction -- Tourism and hospitality industry -- Tourism and hospitality industry: Australia -- Tourism and hospitality industry: Cambodia -- Tourism and hospitality industry: China -- Tourism and hospitality industry: Hong Kong -- Tourism and hospitality industry: India -- Tourism and hospitality industry: Indonesia -- Tourism and hospitality industry: Japan -- Tourism and hospitality industry: Korea, South -- Tourism and hospitality industry: Malaysia -- Tourism and hospitality industry: Myanmar (Burma) -- Tourism and hospitality industry: New Zealand -- Tourism and hospitality industry: Philippines -- Tourism and hospitality industry: Singapore -- Tourism and hospitality industry: Sri Lanka -- Tourism and hospitality industry: Taiwan -- Tourism and hospitality industry: Thailand -- Tourism and hospitality industry: Vietnam -- Summary -- Retail industry -- Retail industry: Australia -- Retail industry: Cambodia -- Retail industry: China -- Retail industry: Hong Kong -- Retail industry: India -- Retail industry: Indonesia -- Retail industry: Japan -- Retail industry: South Korea -- Retail industry: Malaysia -- Retail industry: Myanmar (Burma).

Retail industry: New Zealand -- Retail industry: the Philippines -- Retail industry: Singapore -- Retail industry: Sri Lanka -- Retail industry: Taiwan -- Retail industry: Thailand -- Retail industry: Vietnam -- Summary -- Healthcare industry -- Healthcare industry: Australia -- Healthcare industry: Cambodia -- Healthcare industry: China -- Healthcare industry: Hong Kong -- Healthcare industry: India -- Healthcare industry: Indonesia -- Healthcare industry: Japan -- Healthcare industry: South Korea -- Healthcare industry: Malaysia -- Healthcare industry: Myanmar (Burma) -- Healthcare industry: New Zealand -- Healthcare industry: the Philippines -- Healthcare industry: Singapore -- Healthcare industry: Sri Lanka -- Healthcare industry: Taiwan -- Healthcare industry: Thailand -- Healthcare industry: Vietnam -- Summary -- Education industry -- Education industry: Australia -- Education industry: Cambodia -- Education industry: China -- Education industry: Hong Kong -- Education industry: India -- Education industry: Indonesia -- Education industry: Japan -- Education industry: South Korea -- Education industry: Malaysia -- Education industry: Myanmar (Burma) -- Education industry: New Zealand -- Education industry: the Philippines -- Education industry: Singapore -- Education industry: Sri Lanka -- Education industry: Taiwan -- Education industry: Thailand -- Education industry: Vietnam -- Summary -- Security industry -- Security industry: Australia -- Security industry: Cambodia -- Security industry: China -- Security industry: Hong Kong -- Security industry: India -- Security industry: Indonesia -- Security industry: Japan -- Security industry: South Korea -- Security industry: Malaysia -- Security industry: Myanmar (Burma) -- Security industry: New Zealand -- Security industry: the Philippines -- Security industry: Singapore.

Security industry: Sri Lanka -- Security industry: Taiwan -- Security industry: Thailand -- Security industry: Vietnam -- Summary -- Energy industry -- Energy industry: Australia -- Energy industry: China -- Energy industry: Hong Kong -- Energy industry: India -- Energy industry: Indonesia -- Energy industry: Japan -- Energy industry: South Korea -- Energy industry: Malaysia -- Energy industry: Myanmar (Burma) -- Energy industry: New Zealand -- Energy industry: the Philippines -- Energy industry: Singapore -- Energy industry: Sri Lanka -- Energy industry: Taiwan -- Energy industry: Thailand -- Energy industry: Vietnam -- Summary -- Conclusion -- Notes -- References -- 3 Changing HR landscapes across the region -- Introduction -- Labour market efficiency in a knowledge-based economy and the role HR plays -- Like it or loathe it: HR landscapes are changing across the region -- Australia (n=10) -- Cambodia (n=10) -- China (n=10) -- Hong Kong (n=10) -- India (n=10) -- Indonesia (n=10) -- Japan (n=10) -- Korea, South (n=10) -- Malaysia (n=10) -- Myanmar (Burma) (n=10) -- New Zealand (n=10) -- The Philippines (n=10) -- Singapore (n=10) -- Sri Lanka (n=10) -- Taiwan (n=10) -- Thailand (n=10) -- Vietnam (n=10) -- Conclusion -- Note -- References -- 4 Best HR practices: Insider view -- Introduction -- Tourism and hospitality industry -- Case Study 4.1 India Tourism (Sydney): 'Cheerfully Welcoming All to Incredible India!' -- Case Study 4.2 Singgasana Hotels and Resorts: 'a Majestic Presence with a Promise of Superior Services' -- Case Study 4.3 Grand Hotel (New Delhi): 'Providing Comfort to Customers' -- Retail industry -- Case study 4.4 Officeworks: 'Big ideas. Lowest Prices' -- Case Study 4.5 Unilever Sri Lanka: 'Winning with People' -- Case Study 4.6 Nokia India: 'Connecting People through Innovation and Adapting to Change' -- Healthcare industry.

Case Study 4.7 GSK China: 'Helping People to Do More, Feel Better and Live Longer' -- Education -- Case study 4.8 Tata Group: 'Bridging Heritage and Innovation in the Education Sector' -- Energy -- Case Study 4.9 AMR India: 'Growing with Confidence' -- Case Study 4.10 JK Organisation: cementing its century-old 'Caring for People' tradition -- Conclusion -- Notes -- References -- 5 The role of human resources in sustaining the growth of industries -- Introduction -- How are our focus industries faring in the face of key HR challenges? -- Tourism and hospitality -- Retail -- Healthcare -- Security -- Education -- Energy -- Summary -- Can HR be a game changer in sustaining industry growth? -- PROACT to sustain -- Conclusion -- Notes -- References -- 6 Conclusion -- Introduction -- Content overview -- Discussion -- Conclusion -- References -- Index.

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