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	1.	Reinventing the Patient Experience : Strategies for Hospital Leaders. by Christianson, Jon B Finch, Michael D Findlay, Barbara Edition: 1st ed. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Chicago : Health Administration Press, 2007Copyright date: ©2007 Online resources: Click to View Availability: No items available. Add to cart (remove)
	2.	Getting It Done : Experienced Healthcare Leaders Reveal Field-Tested Strategies for Clinical and Financial Success. by Cohn, Kenneth Fellows, Steven A Series: ACHE Management Edition: 1st ed. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Chicago : Health Administration Press, 2011Copyright date: ©2011 Online resources: Click to View Availability: No items available. Add to cart (remove)
	3.	Building a Better Delivery System : A New Engineering/Health Care Partnership. by Fanjiang, Gary Grossman, Jerome H Compton, W. Dale Reid, Proctor P Edition: 1st ed. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Washington, D.C. : National Academies Press, 2005Copyright date: ©2005 Online resources: Click to View Availability: No items available. Add to cart (remove)

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