Critical Capabilities and Competencies for Knowledge Organizations.

Intro -- Critical Capabilities and Competencies for Knowledge Organizations -- Contents -- Introduction to the Series - Working Methods in Knowledge Management -- Joint Enterprise, Mutual Engagement, and a Shared Repertoire -- Acknowledgments of Early Support -- Preface -- Overview of the Subject Matter -- Where the Topic Fits in the World Today -- Where the Book Fits in the Literature Today -- Description of the Target Audience -- Structure of the Book -- Chapter Summaries -- How the Book Impacts the Field -- SECTION 1: THE NEW WORLD OF WORK AND WORKERS -- Chapter 1: The Changing Landscape of Work -- Chapter Summary -- Changing Economic Landscape -- Role of Knowledge Capital in Changing Landscape -- Changing Nature of Work -- How Organizations View and Manage People in New Landscape -- Management Roles and Responsibilities for Knowledge Economy -- Chapter Checklist -- References and Recommended Future Readings -- Chapter 2: Building an Organization's Knowledge Capacity -- Chapter Summary -- Knowledge Capacity - Definitions and Characterization -- Knowledge Capacity for Change -- Knowledge Capacity for Effectiveness -- Building Knowledge Capacity Strategically -- Building Organizational Capacity Through Individual Actions -- Building Organizational Capacity Collectively -- Chapter Checklist -- References and Recommended Future Reading -- Chapter 3: Fundamentals of ­Knowledge Capital -- Chapter Summary -- Knowledge Capital and Knowledge Capacity Building -- Characterizations of Knowledge Capital -- Types and Attributes of Knowledge Capital -- Human Capital - Definitions and Examples -- Tacit Knowledge as Capital -- Skills and Competencies as Behaviors -- Attitudes and Behaviors as Capital -- Structural Capital - Definitions and Examples -- Explicit Knowledge and Information as Capital -- Procedural Knowledge as Capital.

Organizational Culture as Capital -- Relational Capital - Definitions and Examples -- Networks and Network Relationships as Capital -- Reputational Knowledge as Capital -- Implications of the New Knowledge Capital -- Chapter Checklist -- References and Recommended Future Readings -- Chapter 4: Building Knowledge ­Capacity Through Knowledge Capabilities -- Chapter Summary -- Knowledge Capabilities -- Leadership and Strategy -- Knowledge Capital Management -- Collaboration and Communities -- Culture and Communications -- Knowledge Operations -- Knowledge Technologies -- Knowledge Architecture -- Knowledge Asset Management -- Knowledge Assessment -- Organizational Learning -- Assessing Current State Knowledge Capabilities -- Assessing Current State of Leadership and Strategy - Key Questions -- Assessing Current State of Knowledge Capital Management - Key Questions -- Assessing Current State of Collaboration and Communities - Key Questions -- Assessing Current State of Culture and Communication - Key Questions -- Assessing Current State of Knowledge Operations - Key Questions -- Assessing Current State of Knowledge Technologies - Key Questions -- Assessing Current State of Knowledge ­Architecture - Key Questions -- Assessing Current State of Asset Management - Key Questions -- Assessing Current State of Assessment - Key Questions -- Assessing Current State of Learning Environment - Key Questions -- Determining Future State Knowledge Capabilities -- Building Capacity Effectively -- Chapter Checklist -- References and Recommended Future Readings -- SECTION 2: MANAGING ORGANIZATIONAL CAPABILITIES -- Chapter 5: Knowledge Capabilities - Roles, Responsibilities, Placement -- Chapter Summary -- Roles and Responsibilities - Definition and Purpose -- Knowledge Management Roles and Responsibilities - Current State.

Analysis and Characterization of Knowledge Executive Job Postings -- Analysis and Characterization of Mid-Level Knowledge Management Roles and Responsibilities in Current Job Postings -- Analysis and Characterization of Entry-Level Knowledge Management Job Postings -- Knowledge Management Roles and Responsibilities - Future State -- Strategic Knowledge Management Responsibilities -- Specialized Knowledge Management Roles and Responsibilities -- Business-Aligned Knowledge Management Roles and Responsibilities -- Universal Knowledge Management Roles and Responsibilities -- Integrating New Roles and Responsibilities into Administrative Structures -- Scenario A - Centralized Placement -- Scenario B - Mixed Placement -- Scenario C - Fully Integrated into Business -- Scenario D - Fully Decentralized -- Operationalizing Your Strategy Over Time -- Chapter Checklist -- References and Recommended Future Readings -- Chapter 6: Revisiting Competence and Competencies -- Chapter Summary -- Competence and Competencies - Definition and Characterization -- Competence Models -- People and Work Competence -- Knowledge Capital as Competence -- Knowledge Capital Competence - Current State -- Analysis and Characterization of Qualifications and Competences of Knowledge Executive Job Postings -- Analysis and Characterization of Qualifications and Competences of Mid-Level Knowledge Management Job Postings -- Analysis and Characterization of Qualifications and Competences of Entry-Level Knowledge Management Job Postings -- Knowledge Competences - Future State -- Implications of New Knowledge Capital Competences -- Chapter Checklist -- References and Recommended Future Readings -- Chapter 7: Competence, Proficiency and Performance -- Chapter Summary -- Competence, Competencies, and Proficiency -- Traditional Proficiency Models and Methods.

Expanding Proficiency Models and Methods for Knowledge Competence -- Growth Levels and Stages -- Investment Roles -- Sources of Growth -- Chapter Checklist -- References and Recommended Future Readings -- Section 3: MANAGING INDIVIDUALCAPABILITIES -- Chapter 8: Human Capital Competence and Proficiency -- Chapter Summary -- Human Capital Competence and Proficiency -- Tacit Knowledge Competence and Proficiency -- Skills and Competencies Models -- Attitudes and Behaviors Models -- Chapter Checklist -- References and Recommended Future Readings -- Chapter 9: Structural Capital Competence and Proficiency -- Chapter Summary -- Structural Capital Competence and Proficiency -- Explicit Information Models -- Procedural Knowledge Models -- Organizational Culture Models -- Chapter Checklist -- References and Recommended Future Readings -- Chapter 10: Relational Capital Competence and Proficiency -- Chapter Summary -- Relational Capital Competence and Proficiency -- Network Capital Models -- Reputational Capital Models -- Chapter Checklist -- References and Recommended Future Readings -- Section 4: CHANGING LANDSCAPEOF HUMAN RESOURCE MANAGEMENT -- Chapter 11: Aligning Strategies - Business, Knowledge and Human Resources -- Chapter Summary -- Knowledge Capacity Building Strategies -- Fitness of the Strategy for the Organization -- Aligning Strategies -- Aligning Strategies - Role of Business Managers -- Aligning Strategies - Role of Human Resource Managers -- Aligning Strategies - Role of Knowledge Managers -- Chapter Checklist -- References and Recommended Future Readings -- Chapter 12: Implications for Human Resource Management Roles and Responsibilities -- Chapter Summary -- Traditional Human Resource Management Roles and Responsibilities -- How Human Resource Professionals Envision the Future.

Transitioning from Managing Jobs to Managing Capacity and Capabilities -- Trust, Transparency, Consistency, and Accountability -- The New Human Resource Management Function -- Chapter Checklist -- References and Recommended Future Readings -- Appendix: Pulling it all Together -- Chapter Summary -- Explaining the Project Plan -- How to Use the Project Plan -- INDEX.

How can knowledge management professionals position themselves for greatest success? Providing practical guidance for professionals, and including mini-case studies of successes and failures, this book demonstrates how to map knowledge resources to support business critical capabilities, and increase the impact of knowledge management projects.

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Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.