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Digital State at the Leading Edge.

By: Contributor(s): Material type: TextTextSeries: IPAC Series in Public Management and Governance SeriesPublisher: Toronto : University of Toronto Press, 2007Copyright date: ©2007Edition: 1st edDescription: 1 online resource (458 pages)Content type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781442685468
Subject(s): Genre/Form: Additional physical formats: Print version:: Digital State at the Leading EdgeLOC classification:
  • JL86.A8.D54 2007
Online resources:
Contents:
Intro -- Contents -- Acknowledgments -- Introduction -- 1 Conceptual Framework -- 2 The Government of Canada: Government On-Line and Citizen-Centred Service -- 3 What Keeps a CIO Awake at Night? Evidence from the Ontario Government -- 4 Beyond Bubble Gum and Goodwill: Integrating Service Delivery -- 5 Citizen Relationship Management in Canadian Cities: Starting To Dial 311 -- 6 Mining the Nation's Intellectual Capital: Knowledge Management in Government -- 7 Moving Beyond Politics as Usual? Online Campaigning -- 8 Making Political Connections: IT and Legislative Life -- 9 E-Consultation: Technology at the Interface between Civil Society and Government -- 10 Digital Leadership: The Human Face of IT -- 11 Evolution or Revolution? E-Government in the United States -- 12 Don't Try This at Home: Lessons from England -- 13 Is IT Transforming Government? Evidence and Lessons from Canada -- References -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- V -- W -- Y.
Summary: Digital State at the Leading Edgeis the first attempt to take a comprehensive view of the impact of IT upon the whole of government, including politics and campaigning, public consultation, service delivery, knowledge management, and procurement.
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Intro -- Contents -- Acknowledgments -- Introduction -- 1 Conceptual Framework -- 2 The Government of Canada: Government On-Line and Citizen-Centred Service -- 3 What Keeps a CIO Awake at Night? Evidence from the Ontario Government -- 4 Beyond Bubble Gum and Goodwill: Integrating Service Delivery -- 5 Citizen Relationship Management in Canadian Cities: Starting To Dial 311 -- 6 Mining the Nation's Intellectual Capital: Knowledge Management in Government -- 7 Moving Beyond Politics as Usual? Online Campaigning -- 8 Making Political Connections: IT and Legislative Life -- 9 E-Consultation: Technology at the Interface between Civil Society and Government -- 10 Digital Leadership: The Human Face of IT -- 11 Evolution or Revolution? E-Government in the United States -- 12 Don't Try This at Home: Lessons from England -- 13 Is IT Transforming Government? Evidence and Lessons from Canada -- References -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- V -- W -- Y.

Digital State at the Leading Edgeis the first attempt to take a comprehensive view of the impact of IT upon the whole of government, including politics and campaigning, public consultation, service delivery, knowledge management, and procurement.

Description based on publisher supplied metadata and other sources.

Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.

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