Talent Keepers : How Top Leaders Engage and Retain Their Best Performers.

Intro -- Talent Keepers -- Contents -- Preface -- Acknowledgments -- Introduction: Energizing a Changing Workplace -- Blink, and Your Staff Has Changed -- Embracing the Data (and Everything After) -- The Confluence of Generations -- "Begging Them to Stay" -- Good Leadership Still Wins -- Building a Winning Strategy -- Chapter 1: Engaging Your Talent Is a Business Imperative -- The True Cost of Turnover -- Leadership as a Market Advantage -- Introducing the Leader Engagement Index -- Notes -- Chapter 2: What Engages People at Work? -- The Tipping Point -- I Don't Need No Satisfaction -- The Four Drivers of Employee Engagement -- Organizational Factors -- Job/Career Satisfaction -- Coworker Relationships -- Credible Leadership -- The Four Drivers and the Leadership Engagement Index -- Chapter 3: Leaders and Their Impact -- The Case for a Focus on Leadership -- Why Focusing on Leaders Gets Results -- Enthusiasts -- Skeptics -- Critics -- Uninspired -- Best Boss/Worst Boss -- Leaders Underestimate Their Impact -- Different Background, Different Response -- Commit, Engage, Excel -- Chapter 4: Communication: The Lubricant of Change -- Blaming Up -- What Not to Do -- What to Do: Sharing Down -- Chapter 5: Solving the Career Growth Dilemma -- Recognize the Right Way -- Trust Each Other with Your Careers -- Shifting Career Aspirations -- The Stay Interview -- Career Growth and Accountability -- Performance -- Reputation -- Connections -- Job Stratification -- WOWs, Wet Socks, and Snorkels -- WOWs -- Wet Socks -- Snorkels -- Chapter 6: New Rules for Building a Leadership Team -- The Fish Rots … -- Promote for More Than Just Job Skill -- Measuring "Will Do" and "Can Do" -- Chapter 7: Creating an Engagement and Retention Culture -- Can You Fix Culture? -- Communication Is Still the Key -- Creating the Culture -- Onboarding -- Measuring and Monitoring.

Action Planning -- Accountability -- Market What You're Doing -- Exit Surveys -- Chapter 8: Building the Business Case for Engagement and Retention -- Where's the Money? -- Finding the Money -- Spreading the Impact -- Building a Winning Strategy -- Appendix: TalentKeepers Engagement and Retention Solutions -- About the Authors -- Index -- EULA.

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Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.