Maximizing Electronic Resources Management in Libraries : Applying Business Process Management.

Front Cover -- Series Page -- Maximizing Electronic Resources Management in Libraries -- Copyright -- DEDICATION -- CONTENTS -- LIST OF FIGURES -- ABOUT THE AUTHORS -- 1 - Introduction: Business Process Management (BPM) and Electronic Resources Management -- 1.1 INTRODUCTION TO THE BOOK -- 1.2 HOW WE DECIDED TO USE BUSINESS PROCESS MANAGEMENT -- 1.3 PURPOSE OF THE BOOK -- 1.4 FOCUS OF THE BOOK -- 1.5 SUMMARY OF THE STRUCTURE OF THE TEXT AND THE APPLICATION OF BPM TO ERM -- 2 - Elements of ERM from a BPM Point of View -- 2.1 WHAT IS ELECTRONIC RESOURCES MANAGEMENT?-BASIC DEFINITIONS AND OVERVIEW -- 2.2 ELEMENTS OF ERM -- 2.3 FUNCTIONS OF ERM -- 2.3.1 Evaluation -- 2.3.2 Acquisitions -- 2.3.3 Operations -- 2.4 IMPORTANCE OF ERM TO LIBRARIES -- 2.5 ERM AS KNOWLEDGE WORK -- 2.6 ERM AS SUPPORTING INFRASTRUCTURE IN LIBRARIES -- 2.7 CONCLUSION -- REFERENCES -- 3 - Organization of ERM -- 3.1 DISPARATE BUSINESS PROCESSES -- 3.2 WHY IS ORGANIZATION IMPORTANT? -- 3.3 ERM ORGANIZATIONAL STRUCTURE MAPPED TO WORKFLOWS -- 3.4 SUMMARY -- 4 - The History and Evolution of Business Process Management -- 4.1 WHAT IS A "BUSINESS PROCESS"? -- 4.2 HISTORY OF BPM -- 4.2.1 Frederick W. Taylor and the Efficiency Movement -- 4.2.2 Henry Ford and Mass Production -- 4.2.3 W. Edwards Deming, the Quality Movement, and Japanese Manufacturing -- 4.2.4 Total Quality Management, Lean Production, and Six Sigma -- 4.3 THE DEVELOPMENT OF BPM -- 4.4 SUMMARY -- REFERENCES -- 5 - Application of BPM to ERM -- 5.1 BUSINESS PROCESS MANAGEMENT APPLICATIONS IN LIBRARIES -- 5.2 OVERVIEW OF BPM APPLICATIONS TO ELECTRONIC RESOURCES MANAGEMENT -- 5.3 HOW BPM CAN HELP WITH ERM ORGANIZATION -- 5.4 BPM CONCEPTS -- 5.4.1 Six Sigma DMAIC Concept: DMAIC for ERM -- 5.4.1.1 Six Sigma DMAIC -- 5.4.1.2 DMAIC and ERM -- 5.4.2 Checklist Manifesto for ERM Projects Using BPM Principles.

5.4.2.1 Checklist Manifesto-Background -- 5.4.2.2 Creating a Checklist -- Plan and Develop -- Draft -- Test and Validate -- 5.4.2.3 ERM Transition Processes and Checklists -- 5.4.2.4 Organization of Checklists for July 1 Transition: LibGuides -- 5.4.2.5 JIVE for Checklists -- Why We Are Setting up JIVE-Advantages of Web 2.0 Technologies -- 5.4.2.6 Findings: How Checklists Help the ERM Process Management -- 5.5 CHANGE MANAGEMENT AND LEADERSHIP IN BPM/ERM -- 5.5.1 Expanded ERM Using BPM Principles -- 5.5.2 Value Chain Analysis that Crosses Organizational Boundaries -- 5.5.3 Setting up a Consortium within a University -- 5.5.3.1 Proprietary Electronic Resource Acquisitions -- 5.5.3.2 Open-Access Electronic Resource Acquisitions -- 5.5.3.3 Consortia within University Business Processes-A Proposed Model -- 5.5.3.4 Economies of Scale Analysis Not Previously Seen -- 5.6 LEVERAGING EXPANDED KNOWLEDGE OF LICENSE AGREEMENT AND PROCUREMENT PROCEDURES -- 5.7 CONCLUSIONS OF THE APPLICATION OF BPM TO ERM -- REFERENCES -- 6 - Systems Thinking, Process Mapping, and Implications for ERM -- 6.1 SYSTEMS THINKING -- 6.2 IMPLICATIONS OF SYSTEMS THINKING AND KNOWLEDGE WORK FOR ELECTRONIC RESOURCES MANAGEMENT AND BUSINESS PROCESS MANAGEMENT -- 6.2.1 Application of Knowledge to Progress ERM Workflows -- 6.2.2 ERM Knowledge to Generate New Ideas and Innovations -- 6.3 SYSTEMS LIBRARIANS AND OTHER TECHNICAL STAFF AND ERM -- 6.4 PROCESS DISCOVERY AND MAPPING -- 6.5 PROCESS MAPPING AND ERM -- 6.6 SUMMARY -- REFERENCES -- 7 - Future Development of ERM Based on BPM Principles -- 7.1 ERM LEAN KNOWLEDGE MANAGEMENT -- 7.2 SOCIAL BPM ANALYSIS FOR ERM -- 7.3 "SWEET SPOT" BPM ANALYSIS FOR ERM -- 7.4 SUMMARY -- REFERENCES -- 8 - Conclusions for BPM Applications to ERM -- 8.1 BPM TO ERM CONCLUSIONS -- 8.2 SUMMARY OF BOOK -- 8.2.1 Premises-Organization- and User-Centered Focus.

8.2.2 Focus of the Book-What BPM Can Offer -- 8.2.3 Outline of Progression of Chapters-How to Progress with BPM -- 8.3 IDEAS PRESENTED -- 8.4 HOW TO APPLY BPM TO ERM IDEAS IN THE BOOK -- 8.5 ERM BUDGETS-FINANCIAL BENEFITS -- 8.6 FUTURE OF BPM FOR ERM -- INDEX -- A -- B -- C -- D -- E -- G -- J -- L -- M -- O -- P -- S -- T -- U -- V -- Back Cover.

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Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.