What Living as a Resident Can Teach Long-Term Care Staff : The Power of Empathy to Transform Care.

Front Cover -- Title Page -- Half Title -- Copyright -- Contents -- About the Author -- Acknowledgments -- Foreword, by William Keane, MS, MBA -- Foreword, by Zoe Dearing, BME, MT -- Preface -- Prologue. Through the Looking Glass -- Part One. A Lesson in Empathy -- 1. Setting Goals to Change the Culture of Care -- 2. Meaning and Purpose in Our Lives: Darlene's Story -- 3. Maintaining Safety as well as Dignity: Leah's Story -- 4. Being a Care Partner Instead of a Caregiver: Chris's Story -- 5. Loneliness in Long-Term Care: Katherine's Story -- 6. Honoring Choices -- 7. What's Going to Happen to My Body Next? -- 8. Every Resident Has a Voice: All for One and One for All -- 9. How Long Does It Take to Learn about Empathy? -- 10. My 24-Hour Stay -- Part Two. Lessons Learned -- 11. Changing the Way We Hire and Orient New Staff:A Person-First Approach -- 12. It Only Takes One Candle to Light Another Candle -- Epilogue. If You Want Culture Change, You Have to Take a Risk -- Appendix -- How to Set Up Through the Looking Glass inYour Community -- Frequently Asked Questions.

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Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.