Connecting People with Technology : *Recycled ISBN* under Bus Angels Invest Dec.

Cover -- Title Page -- Copyright Page -- Table of Contents -- Introduction -- Part I: Usability: Making Technology Fit Its Users -- Chapter 1: Making Connections: Teaming Up to Connect Users, Developers, and Usability Experts -- Chapter 2: Usability Standards: Connecting Practice Around the World -- Chapter 3: Conducting an Automated Experiment Over the Internet to Assess Navigation Design for a Medical Web Site Containing Multipage Articles -- Chapter 4: Manuals for the Elderly: Text Characteristics that Help or Hinder Older Users -- Part II: Globalization: Overcoming the Challenges of Languages and Cultures -- Chapter 5: Communication as a Key to Global Business -- Chapter 6: The Hidden Costs of Cross-Cultural Documentation -- Chapter 7: How to Save Time and Money by Connecting the Writing Process to the Update and Translation Process -- Chapter 8: Technical Communication and Cross-Cultural Miscommunication: User Culture and the Outsourcing of Writing -- Chapter 9: Presenting in English to International Audiences: A Critical Survey of Published Advice and Actual Practice -- Part III: Health and Safety: Informing Society of Risks and Dangers -- Chapter 10: Public Professional Communication in the Antiterror Age: A Discourse Analysis -- Chapter 11: Challenges to Effective Information and Communication Systems in Humanitarian Relief Organizations -- Chapter 12: Using Role Sets to Engage and Persuade Visitors to Web Sites that Promote Safe Sex -- Chapter 13: Physicians and Patients: How Professionals Build Relationships through Rapport Management -- Part IV: Biotechnology: Reporting Its Potential and Its Problems -- Chapter 14: Connecting Popular Culture and Science: The Case of Biotechnology -- Chapter 15: Biotechnology and Global Miscommunication with the Public: Rhetorical Assumptions, Stylistic Acts, Ethical Implications.

Chapter 16: The Need for Technical Communicators as Facilitators of Negotiation in Controversial Technology Transfer Cases -- Part V: Corporate Environment: Improving Communication -- Chapter 17: Technical Language: Learning from the Columbia and Challenger Reports -- Chapter 18: The Theoretical Foundations of Service Leadership: A New Paradigm -- Chapter 19: Managing Collaboration: Adding Communication and Documentation Environment to a Product Development Cycle -- Chapter 20: Virtual Office Communication Protocols: A System for Managing International Virtual Teams -- Chapter 21: Knowledge Management in the Aerospace Industry -- Chapter 22: Using Their Digital Notes: Three Cases to Make Tacit Knowledge Visible in a Web-Based Surrounding -- Contributors -- Index.

Explores five areas where technology affects society, and suggests ways in which human communication can facilitate the use of that technology.

Description based on publisher supplied metadata and other sources.

Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.