Up in the Air : How Airlines Can Improve Performance by Engaging Their Employees.
Material type:
- text
- computer
- online resource
- 9780801458330
- 387.7068/3
- HD8039
Intro -- Contents -- Preface -- 1 Low- Cost Competition in the Airline Industry -- 2 Developments in the U.S. Airline Industry -- 3 Developments in the Airline Industry in Other Countries -- 4 Industry Trends in Costs, Productivity, Quality, and Morale -- 5 Alternative Strategies for New Entrants: Southwest vs. Ryanair -- 6 The Legacy Responses: Alternative Approaches -- 7 Building a More Balanced Airline Industry -- Notes -- Index.
Using a mix of quantitative evidence and qualitative studies of airlines from North America, Asia, Australia, and Europe. Up in the Air provides clear and realistic strategies for achieving a better, more equitable balance competing interests.
Description based on publisher supplied metadata and other sources.
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
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