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Up in the Air : How Airlines Can Improve Performance by Engaging Their Employees.

By: Contributor(s): Material type: TextTextPublisher: Ithaca : Cornell University Press, 2009Copyright date: ©2013Edition: 1st edDescription: 1 online resource (236 pages)Content type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9780801458330
Subject(s): Genre/Form: Additional physical formats: Print version:: Up in the AirDDC classification:
  • 387.7068/3
LOC classification:
  • HD8039
Online resources:
Contents:
Intro -- Contents -- Preface -- 1 Low- Cost Competition in the Airline Industry -- 2 Developments in the U.S. Airline Industry -- 3 Developments in the Airline Industry in Other Countries -- 4 Industry Trends in Costs, Productivity, Quality, and Morale -- 5 Alternative Strategies for New Entrants: Southwest vs. Ryanair -- 6 The Legacy Responses: Alternative Approaches -- 7 Building a More Balanced Airline Industry -- Notes -- Index.
Summary: Using a mix of quantitative evidence and qualitative studies of airlines from North America, Asia, Australia, and Europe. Up in the Air provides clear and realistic strategies for achieving a better, more equitable balance competing interests.
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Intro -- Contents -- Preface -- 1 Low- Cost Competition in the Airline Industry -- 2 Developments in the U.S. Airline Industry -- 3 Developments in the Airline Industry in Other Countries -- 4 Industry Trends in Costs, Productivity, Quality, and Morale -- 5 Alternative Strategies for New Entrants: Southwest vs. Ryanair -- 6 The Legacy Responses: Alternative Approaches -- 7 Building a More Balanced Airline Industry -- Notes -- Index.

Using a mix of quantitative evidence and qualitative studies of airlines from North America, Asia, Australia, and Europe. Up in the Air provides clear and realistic strategies for achieving a better, more equitable balance competing interests.

Description based on publisher supplied metadata and other sources.

Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.

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