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Navigating the Minefield : A Practical KM Companion.

By: Contributor(s): Material type: TextTextPublisher: Milwaukee, WI : ASQ Quality Press, 2017Copyright date: ©2017Edition: 1st edDescription: 1 online resource (137 pages)Content type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781953079572
Subject(s): Genre/Form: Additional physical formats: Print version:: Navigating the MinefieldDDC classification:
  • 658.4/038—dc23
LOC classification:
  • HD30.2 .E539 2017
Online resources:
Contents:
Cover -- Title Page -- CIP data -- Contents -- List of Figures -- Acknowledgements -- Chapter 1 About This Book -- KM Programs We Looked At -- Chapter 2 Surveying the Minefield -- KM Program Drivers -- Program Scoping Tasks -- Summary -- Chapter 3 Entering the Minefield -- Gearing Up -- Taking the First Step -- Stories From Our Interviewees -- NASA and the Heat Shield -- Identifying and Saving Critical Knowledge -- Resolving Inspection Concerns -- Capture First-Sort Later -- Creating and Supporting Communitiesof Practice -- Empowering Personal Assistants -- Deleting Regulatory Requirements -- Changing Horses In Mid-Stream -- Using KM to Save Lives -- Making More Candy for the World -- Consistent Decision Making SavesOperating Costs -- Sloppy Licorice -- Simplifying Institutional Documents -- Summary -- Chapter 4 Keeping KM Going-When It Is Working -- Proven Successful KM Tactics -- KM: Evolving From Blogs toInforming Proposals -- Innovative Ways of Implementing KM -- Leveraging Community -- From Tape Recorder and Pen to SustainableCorporate KM Program -- When KM is Working -- Solving Problems Without an Office -- Improving Design and Manufacturing Processes -- Knowledge for Delivery -- Celebrating and Rewarding KM Contributions -- Summary -- Chapter 5 Killing KM -- The NRC Story -- The British Petroleum Story -- The HP/Compaq/Digital Story -- Chapter 6 What We Admired and Why -- Airbus -- Arup -- Malaysia Petroleum Management -- Sellafield -- Chapter 7 What Surprised Us -- Chapter 8 And Finally… -- The Eight "Ates -- Appendix 1 The Consultant Dilemma -- Types of Consultancy -- Selecting and Managing the Consultant -- From the Consultant's Viewpoint -- Appendix 2 The Method or How We Came to Write This Book -- Who We Are -- Forming the Team -- Interviewee Selection Criteria -- The Process We Used to Write the Book.
Books Recommended by Our Interviewees -- Glossary -- Index.
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Cover -- Title Page -- CIP data -- Contents -- List of Figures -- Acknowledgements -- Chapter 1 About This Book -- KM Programs We Looked At -- Chapter 2 Surveying the Minefield -- KM Program Drivers -- Program Scoping Tasks -- Summary -- Chapter 3 Entering the Minefield -- Gearing Up -- Taking the First Step -- Stories From Our Interviewees -- NASA and the Heat Shield -- Identifying and Saving Critical Knowledge -- Resolving Inspection Concerns -- Capture First-Sort Later -- Creating and Supporting Communitiesof Practice -- Empowering Personal Assistants -- Deleting Regulatory Requirements -- Changing Horses In Mid-Stream -- Using KM to Save Lives -- Making More Candy for the World -- Consistent Decision Making SavesOperating Costs -- Sloppy Licorice -- Simplifying Institutional Documents -- Summary -- Chapter 4 Keeping KM Going-When It Is Working -- Proven Successful KM Tactics -- KM: Evolving From Blogs toInforming Proposals -- Innovative Ways of Implementing KM -- Leveraging Community -- From Tape Recorder and Pen to SustainableCorporate KM Program -- When KM is Working -- Solving Problems Without an Office -- Improving Design and Manufacturing Processes -- Knowledge for Delivery -- Celebrating and Rewarding KM Contributions -- Summary -- Chapter 5 Killing KM -- The NRC Story -- The British Petroleum Story -- The HP/Compaq/Digital Story -- Chapter 6 What We Admired and Why -- Airbus -- Arup -- Malaysia Petroleum Management -- Sellafield -- Chapter 7 What Surprised Us -- Chapter 8 And Finally… -- The Eight "Ates -- Appendix 1 The Consultant Dilemma -- Types of Consultancy -- Selecting and Managing the Consultant -- From the Consultant's Viewpoint -- Appendix 2 The Method or How We Came to Write This Book -- Who We Are -- Forming the Team -- Interviewee Selection Criteria -- The Process We Used to Write the Book.

Books Recommended by Our Interviewees -- Glossary -- Index.

Description based on publisher supplied metadata and other sources.

Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.

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