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Excellence in Supervision : Essential Skills for the New Supervisor.

By: Contributor(s): Material type: TextTextPublisher: Menlo Park : Course Technology Crisp, 2001Copyright date: ©2001Edition: 1st edDescription: 1 online resource (118 pages)Content type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781560526117
Subject(s): Genre/Form: Additional physical formats: Print version:: Excellence in SupervisionDDC classification:
  • 658.3/02
LOC classification:
  • HF5549.12 -- .C665 2001eb
Online resources:
Contents:
Title -- Copyright -- About the Author -- Preface -- Contents -- Introduction -- PART 1 Getting Started -- The Opportunity -- Why Do You Want to Supervise Others? -- How Do You Transition to Supervisor? -- The Definition of a Supervisor -- The Role of a Supervisor -- The Responsibilities -- The Supervisor's Job Description -- A Sample Job Description -- Management Thought Old versus New -- Strategies for Getting Started -- PART 2 Managing for High Performance -- Performance Management -- Setting Expectations and Goals -- How to Establish Clear Expectations -- How to Set Goals -- Giving Positive Feedback -- Principles of Recognition -- Handling Performance Problems -- Principles for Giving Constructive Feedback -- Counseling Method -- Disciplinary Method -- Supervising with Flexibility -- Relationship Approach -- Training Approach -- Strategies for Managing Performance -- PART 3 Communicating with Others Proactively -- Building Interdependent Relationships -- Communicating One-on-One with Employees -- Benefits of One-on-One Communication -- Delegating Tasks -- Communicating with a Team -- Use a Team Approach -- Communicating Every Day with Others -- Communicating with Your Manager -- Strategies for Proactive Communication -- PART 4 Coaching for Excellence -- The Changing Playing Field -- The Best and Worst Supervisors -- Coaching Behaviors of Supervisors -- Leadership Character -- The Coaching Process -- Informal Coaching -- Formal Coaching -- Strategies for Effective Coaching -- PART 5 Dealing with Change Positively -- A New Paradigm -- Organizational Change -- The Impact of Change -- Communicating Change Effectively -- Change-Management Skills -- Brainstorming Change Ideas -- Guidelines for Brainstorming -- The Brainstorming Process -- Problem-Solving Techniques -- The Problem-Solving Process -- Strategies for Managing Change -- SUMMARY.
Final Thoughts: How Good Can You Be? -- Think of the Potential, Not the Problems -- Be Action Oriented, Not Apathetic -- Stay Proactive, Not Reactive -- Author's Notes on the Case Studies -- Case Study 1 (page 14) -- Case Study 2 (page 40) -- Case Study 3 (page58) -- Case Study 4 (psge 76) -- Case Study 5 (page 94-95) -- Recommended Reading.
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Title -- Copyright -- About the Author -- Preface -- Contents -- Introduction -- PART 1 Getting Started -- The Opportunity -- Why Do You Want to Supervise Others? -- How Do You Transition to Supervisor? -- The Definition of a Supervisor -- The Role of a Supervisor -- The Responsibilities -- The Supervisor's Job Description -- A Sample Job Description -- Management Thought Old versus New -- Strategies for Getting Started -- PART 2 Managing for High Performance -- Performance Management -- Setting Expectations and Goals -- How to Establish Clear Expectations -- How to Set Goals -- Giving Positive Feedback -- Principles of Recognition -- Handling Performance Problems -- Principles for Giving Constructive Feedback -- Counseling Method -- Disciplinary Method -- Supervising with Flexibility -- Relationship Approach -- Training Approach -- Strategies for Managing Performance -- PART 3 Communicating with Others Proactively -- Building Interdependent Relationships -- Communicating One-on-One with Employees -- Benefits of One-on-One Communication -- Delegating Tasks -- Communicating with a Team -- Use a Team Approach -- Communicating Every Day with Others -- Communicating with Your Manager -- Strategies for Proactive Communication -- PART 4 Coaching for Excellence -- The Changing Playing Field -- The Best and Worst Supervisors -- Coaching Behaviors of Supervisors -- Leadership Character -- The Coaching Process -- Informal Coaching -- Formal Coaching -- Strategies for Effective Coaching -- PART 5 Dealing with Change Positively -- A New Paradigm -- Organizational Change -- The Impact of Change -- Communicating Change Effectively -- Change-Management Skills -- Brainstorming Change Ideas -- Guidelines for Brainstorming -- The Brainstorming Process -- Problem-Solving Techniques -- The Problem-Solving Process -- Strategies for Managing Change -- SUMMARY.

Final Thoughts: How Good Can You Be? -- Think of the Potential, Not the Problems -- Be Action Oriented, Not Apathetic -- Stay Proactive, Not Reactive -- Author's Notes on the Case Studies -- Case Study 1 (page 14) -- Case Study 2 (page 40) -- Case Study 3 (page58) -- Case Study 4 (psge 76) -- Case Study 5 (page 94-95) -- Recommended Reading.

Description based on publisher supplied metadata and other sources.

Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.

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