Certified Quality Engineer Handbook.

Intro -- Title Page -- Copyright Page -- Table of Contents -- List of Figures and Tables -- Preface to the Third Edition -- Preface to the Second Edition -- Preface to the First Edition -- How to Use This Book -- Acknowledgments -- Part I Management and Leadership -- Chapter 1 A. Quality Philosophies and Foundations -- Chapter 2 B. The Quality Management System -- 1. Strategic Planning -- 2. Deployment Techniques -- 3. Quality Information System -- Chapter 3 C. ASQ Code of Ethics for Professional Conduct -- Chapter 4 D. Leadership Principles and Techniques -- Chapter 5 E. Facilitation Principles and Techniques -- Chapter 6 F. Communication Skills -- Chapter 7 G. Customer Relations -- Chapter 8 H. Supplier Management -- Chapter 9 I. Overcoming Barriers to Quality Improvement -- Part II The Quality System -- Chapter 10 A. Elements of the Quality System -- Chapter 11 B. Documentation of the Quality System -- Chapter 12 C. Quality Standards and Other Guidelines -- Chapter 13 D. Quality Audits -- 1. Types of Audits -- 2. Roles and Responsibilities in Audits -- 3. Audit Planning and Implementation -- 4. Audit Reporting and Follow-Up -- Chapter 14 E. Cost of Quality -- Chapter 15 F. Quality Training -- Part III Product and Process Design -- Chapter 16 A. Classification of Quality Characteristics -- Chapter 17 B. Design Inputs and Review -- Chapter 18 C. Technical Drawings and Specifications -- Chapter 19 D. Design Verification -- Chapter 20 E. Reliability and Maintainability -- 1. Predictive and Preventive Maintenance Tools -- 2. System Reliability and Maintainability Indices -- 3. The Bathtub Curve and Other Failure Models -- 4. Reliability, Safety, and Hazard Assessment Tools -- Part IV Product and Process Control -- Chapter 21 A. Tools -- Chapter 22 B. Material Control -- 1. Material Identification, Status, and Traceability -- 2. Material Segregation.

3. Classification of Defects -- 4. Material Review Board (MRB) -- Chapter 23 C. Acceptance Sampling -- 1. Sampling Concepts -- 2. Sampling Standards and Plans -- 3. Sample Integrity -- Chapter 24 D. Measurement and Test -- 1. Measurement Tools -- 2. Destructive and Nondestructive Tests -- Chapter 25 E. Metrology -- Chapter 26 F. Measurement System Analysis -- Part V Continuous Improvement -- Chapter 27 A. Quality Control Tools -- Chapter 28 B. Quality Management and Planning Tools -- Chapter 29 C. Continuous Improvement Techniques -- Chapter 30 D. Corrective Action -- Chapter 31 E. Preventive Action -- Part VI Quantitative Methods and Tools -- Chapter 32 A. Collecting and Summarizing Data -- 1. Types of Data -- 2. Measurement Scales -- 3. Data Collection Methods -- 4. Data Accuracy -- 5. Descriptive Statistics -- 6. Graphical Methods for Depicting Relationships -- 7. Graphical Methods for Depicting Distributions -- Chapter 33 B. Quantitative Concepts -- 1. Terminology -- 2. Drawing Statistical Conclusions -- 3. Probability Terms and Concepts -- Chapter 34 C. Probability Distributions -- 1. Continuous Distributions -- 2. Discrete Distributions -- Chapter 35 D. Statistical Decision Making -- 1. Point Estimates and Confidence Intervals -- 2. Hypothesis Testing -- 3. Paired-Comparison Tests -- 4. Goodness-of-Fit Tests -- 5. Analysis of Variance (ANOVA) -- 6. Contingency Tables -- Chapter 36 E. Relationships Between Variables -- 1. Linear Regression -- 2. Simple Linear Correlation -- 3. Time-Series Analysis -- Chapter 37 F. Statistical Process Control (SPC) -- 1. Objectives and Benefits -- 2. Common and Special Causes -- 3. Selection of Variable -- 4. Rational Subgrouping -- 5. Control Charts -- 6. Control Chart Analysis -- 7. Pre-Control Charts -- 8. Short-Run Statistical Process Control -- Chapter 38 G. Process and Performance Capability.

1. Process Capability Studies -- 2. Calculating Process Performance Versus Specifications -- 3. Process Capability Indices -- 4. Process Performance Indices -- Chapter 39 H. Design and Analysis of Experiments -- 1. Terminology -- 2. Planning and Organizing Experiments -- 3. Design Principles -- 4. One-Factor Experiments -- 5. Full-Factorial Experiments -- 6. Two-Level Fractional Factorial Experiments -- Part VII Appendices -- Appendix A: ASQ Certified Quality Engineer (CQE) Body of Knowledge -- Appendix B: Control Limit Formulas -- Appendix C: Constants for Control Charts -- Appendix D: Statistical Tolerance Factors -- Appendix E: Standard Normal Distribution for Selected Z-Values -- Appendix F: Areas under Standard Normal Distribution to the Left of Z-Values -- Appendix G: F Distribution F0.10 -- Appendix H: F Distribution F0.05 -- Appendix I: F Distribution F0.01 -- Appendix J: Binomial Distribution -- Appendix K: Chi-Square Distribution -- Appendix L: Exponential Distribution -- Appendix M: Poisson Distribution -- Appendix N: Median Ranks -- Appendix O: Normal Scores -- Appendix P: Values of t Distribution -- Appendix Q: Selected National and International Quality System Standards -- Glossary -- References -- Index.

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Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.