TY  - BOOK
AU  - Ackerman,Mark S.
AU  - Pipek,Volkmar
AU  - Wulf,Volker
TI  - Sharing Expertise: Beyond Knowledge Management
T2  - The MIT Press Series
SN  - 9780262266772
AV  - HD30.2.S53 2003 
U1  - 658.4/038 
PY  - 2002///
CY  - Cambridge
PB  - MIT Press
KW  - Knowledge management
KW  - Organizational learning -- Management
KW  - Information technology -- Management
KW  - Human-computer interaction
KW  - Electronic books
N1  - Intro -- Contents -- Preface -- Acknowledgments -- I - Overview and Background -- 1 - Why Organizations Don't ''Know What They Know'': Cognitive and Motivational Factors Affecting the Transfer of Expertise -- 2 - A Critical Evaluation of Knowledge Management Practices -- 3 - Coming to the Crossroads of Knowledge, Learning, and Technology: Integrating Knowledge Management and Workplace Learning -- II - Studies of Expertise Sharing in Organizations -- 4 - Emergent Expertise Sharing in a New Community -- 5 - Sharing Expertise: Challenges for Technical Support -- 6 - Locating Expertise: Design Issues for an Expertise Locator System -- 7 - Who's There? The Knowledge-Mapping Approximation Project -- 8 - Enabling Communities of Practice at EADS Airbus -- III - Exploring Technology for Sharing Expertise -- 9 - Using a Room Metaphor to Ease Transitions in Groupware -- 10 - NewsMate: Providing Timely Knowledge to Mobile and Distributed News Journalists -- 11 - Supporting Informal Communities of Practice within Organizations -- 12 - Knowledge Communities: Online Environments for Supporting Knowledge Management and Its Social Context -- 13 - Expert-Finding Systems for Organizations: Problem and Domain Analysis and the DEMOIR Approach -- 14 - Automated Discovery and Mapping of Expertise -- 15 - OWL: A System for the Automated Sharing of Expertise -- List of Contributors -- Index
N2  - An overview of expertise sharing, an approach to knowledge management that emphasizes the human components of knowledge work in addition to information storage and retrieval
UR  - https://ebookcentral.proquest.com/lib/orpp/detail.action?docID=3338818
ER  -