TY  - BOOK
AU  - Bamber,Greg J.
AU  - Gittell,Jody Hoffer
AU  - Kochan,Thomas A.
AU  - Von Nordenflycht,Andrew
TI  - Up in the Air: How Airlines Can Improve Performance by Engaging Their Employees
SN  - 9780801458330
AV  - HD8039 
U1  - 387.7068/3 
PY  - 2009///
CY  - Ithaca
PB  - Cornell University Press
KW  - Airlines -- United States -- Employees
KW  - Airlines -- United States -- Personnel management
KW  - Airlines -- Employees -- Labor unions -- United States
KW  - Industrial relations -- United States
KW  - Airlines -- Employees
KW  - Airlines -- Personnel management
KW  - Airlines -- Employees -- Labor unions
KW  - Electronic books
N1  - Intro -- Contents -- Preface -- 1 Low- Cost Competition in the Airline Industry -- 2 Developments in the U.S. Airline Industry -- 3 Developments in the Airline Industry in Other Countries -- 4 Industry Trends in Costs, Productivity, Quality, and Morale -- 5 Alternative Strategies for New Entrants: Southwest vs. Ryanair -- 6 The Legacy Responses: Alternative Approaches -- 7 Building a More Balanced Airline Industry -- Notes -- Index
N2  - Using a mix of quantitative evidence and qualitative studies of airlines from North America, Asia, Australia, and Europe. Up in the Air provides clear and realistic strategies for achieving a better, more equitable balance competing interests
UR  - https://ebookcentral.proquest.com/lib/orpp/detail.action?docID=3137995
ER  -