Bamber, Greg J. <br/><br/>
Up in the Air :  How Airlines Can Improve Performance by Engaging Their Employees. 

 - 1st ed. 
 - 1 online resource (236 pages) 
<br/><br/>Intro -- Contents -- Preface -- 1 Low- Cost Competition in the Airline Industry -- 2 Developments in the U.S. Airline Industry -- 3 Developments in the Airline Industry in Other Countries -- 4 Industry Trends in Costs, Productivity, Quality, and Morale -- 5 Alternative Strategies for New Entrants: Southwest vs. Ryanair -- 6 The Legacy Responses: Alternative Approaches -- 7 Building a More Balanced Airline Industry -- Notes -- Index. 
<br/><br/> Using a mix of quantitative evidence and qualitative studies of airlines from North America, Asia, Australia, and Europe. Up in the Air provides clear and realistic strategies for achieving a better, more equitable balance competing interests. 
<br/><br/><label>ISBN: </label>9780801458330 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Airlines -- United States -- Employees.<br/>Airlines -- United States -- Personnel management.<br/>Airlines -- Employees -- Labor unions -- United States.<br/>Industrial relations -- United States.<br/>Airlines -- Employees.<br/>Airlines -- Personnel management.<br/>Airlines -- Employees -- Labor unions.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HD8039 
<br/><br/><label>Dewey Class. No.: </label>387.7068/3