TY  - BOOK
AU  - Tyckoson,David A.
AU  - Dove,John G.
TI  - Reimagining Reference in the 21st Century
T2  - Charleston Insights in Library, Archival, and Information Sciences Series
SN  - 9781612493657
AV  - Z711 -- .R465 2015eb 
U1  - 025.52 
PY  - 2014///
CY  - West Lafayette, IN
PB  - Purdue University Press
KW  - LANGUAGE ARTS & DISCIPLINES / Library & Information Science / Administration & Management
KW  - Electronic books
N1  - Cover -- Copyright -- Contents -- Foreword: Exactly the Same and Completely Different -- About the Book -- Introduction to Reimagining Reference in the 21st Century -- Part 1: Skills and Services -- 1. Participatory Approaches to Building Community-Centered Libraries -- 2. Guiding Learners: Information Literacy -- 3. The Reference Interview Revisited -- 4. Readers' Advisory Services as Reference Services -- Part 2: Content and Information Sources -- 5. Reference Publishing in the 21st Century: Lead, Follow, or Get Out of the Way -- 6. Wikipedia, User-Generated Content, and the Future of Reference Sources -- Part 3: Tools and Technologies -- 7. Discovery Tools -- 8. Collaborative Virtual Reference: Past, Present, and Future Trends -- 9. The Value of Reference Services: Using Assessment to Chart the Future -- Innovation in Action: Studies and Examples -- A. Alienation, Acceptance, or Ambiguity?: A Qualitative Study of Librarian and Staff Perceptions of Reference Service Change -- B. Meet Your Personal Librarian -- C. Roving Reference -- D. On-Call Reference -- E. Peer Reference Tutoring -- F. A Single Service Point -- G. Community Outreach Through LibGuides -- H. 24/7 Global Virtual Reference Cooperation: The Case of QuestionPoint -- I. Serving the "Somewhere Out There" Patron: The View From the Digital Cooperative Reference Desk -- J. Integration of Library Resources Into the Course Management System -- K. Negotiating Space for the Library: Embedding Library Resources and Services Into a University Learning Management System -- L. Boosting User Engagement With Online Social Tools -- M. You Have a Question, So Tweet Me Maybe: A Study in Using Twitter for Reference -- N. Embedding LibraryThing for Libraries in the Online Library Catalog -- O. CrowdAsk: Crowdsourcing Reference and Library Help; P. The Guide to Reference: A Solution for Teaching Reference Sources -- Q. Reference to Patrons With Disabilities -- R. Discovery Service: Goals, Evaluation, and Implementation of OhioLINK Academic Consortium -- S. OCLC and Discovery -- T. Discovery and the Digital Reference Desk -- U. Reference: An Architect's View -- V. Addressing User Intent: Analyzing Usage Logs to Optimize Search Results -- W. Educating Reference Librarians for First-Day Success -- Where Do We Go From Here? -- About the Contributors -- Index
N2  - Libraries today provide a wider variety of services, collections, and tools than at any time in the past. This book explores how reference librarianship is changing to continue to help users find information they need in this shifting environment
UR  - https://ebookcentral.proquest.com/lib/orpp/detail.action?docID=3121264
ER  -