TY - BOOK AU - Moglia,Tony TI - Supervising for Success: A Guide for Supervisors SN - 9781417524181 AV - HF5549.12 -- .M64 1997eb U1 - 658.3/02 PY - 1997/// CY - Boston PB - Course Technology Crisp KW - Supervision of employees KW - Electronic books N1 - TITLE -- COPYRIGHT -- ABOUT THE AUTHOR -- CONTENTS -- SECTION I A Role Defined -- THE SUPERVISORY CHALLENGE -- THE RESPONSIBILITIES OF SUPERVISORS -- YOUR ROLE AS SUPERVISOR -- WHAT SUCCESS AS A SUPERVISOR CAN DO FOR YOU -- MAKE YOUR CHOICE NOW -- SEVEN TIPS FOR GREAT SUPERVISORS -- SECTION II The Attitude and Image -- TAKING A POSITIVE APPROACH -- MEASURING YOUR MORALE -- A POSITIVE ATTITUDE BOOSTS PRODUCTIVITY -- WATCH YOUR CAREER SOAR -- STAYING POSITIVE TAKES EFFORT -- TENDING YOUR PERSONAL GROWTH -- GROWING YOUR DREAM TEAM -- ESTABLISHING AUTHORITY -- PRESENT A STRONG IMAGE -- DOWNPLAY YOUR ROLE-POWER -- PLAY YOUR KNOWLEDGE-POWER -- WHAT YOU DON'T SAY SPEAKS LOUDLY, TOO -- ABOVE ALL-BE ORGANIZED -- SECTION III Human Skills and Team Building -- THE BEST AND WORST SUPERVISORS -- SKILLS FOR SUCCESS: TECHNICAL, INTERPERSONAL, AND CONCEPTUAL -- SUPERVISORY SKILLS INVENTORY -- DEVELOP YOUR HUMAN SKILLS -- ESTABLISHING GOOD RELATIONSHIPS -- When Something Goes Wrong -- THE PROBLEM EMPLOYEE -- From Trouble to Teammate: A 10-Item Quiz -- SIX UNFORGIVABLE MISTAKES -- LEADERS BUILD WINNING TEAMS -- GROUPS VERSUS TEAMS -- TEAMS GROW IN STAGES -- STAGE 1: FORMING -- STAGE 2: STORMING -- STAGE 3: NORMING -- STAGE 4: PERFORMING -- STAGE 5: ADJOURNING -- TEAM DEVELOPMENT EXERCISE -- KEEPING THE BOSS HAPPY -- SECTION IV Getting the Work Done -- DELEGATING IS GOOD FOR EVERYBODY -- CASE STUDY #4: The Do-it-yourself Supervisor -- WHAT DELEGATING CAN DO FOR YOU -- D-E-L-E-G-A-T-E FOR BETTER PERFORMANCE -- DECIDE WHAT TO DELEGATE -- DEVELOP YOUR DECISION-MAKING SKILLS -- KNOWING WHEN TO HOLD AND WHEN TO FOLD -- CASE STUDY #5: Pat Can't Decide -- USING A FORMULA FOR DECISION-MAKING -- FREEING YOURSELF TO LEAD -- DECISION PYRAMID-LEVELS OF DECISION-MAKING -- FOUR COMPONENTS OF DECISIONS -- SET DAILY GOALS -- SECTION V Review -- PUTTING IT TOGETHER; Can You Put All of These Requirements Together? -- ACTION PLAN -- Supervising for Success -- AUTHOR'S COMMENTS ON CASE STUDIES -- CASE STUDY #1 -- CASE STUDY #2 -- CASE STUDY #3 -- CASE STUDY #4 -- CASE STUDY #5 UR - https://ebookcentral.proquest.com/lib/orpp/detail.action?docID=3116957 ER -