TY - BOOK AU - Kehoe,D.F. TI - The Fundamentals of Quality Management SN - 9789401105453 AV - TS155-194 PY - 1995/// CY - Dordrecht PB - Springer Netherlands KW - Total quality management KW - Electronic books N1 - Intro -- Contents -- Preface -- 1 I ntrod uction -- 2 Quality systems andISO 9000 -- 3 Quality costs and performance measurement -- 4 Motivation for quality -- 5 Total quality management -- 6 Acceptance sampling -- 7 Statistical process control -- 8 Problem-solving tools -- 9 Reliability management -- 10 Advanced quality planning -- Appendix A Area under the normal distribution curve -- Appendix B Sample examination questions -- Appendix C Outline solutions to sample examination questions -- Selected Bibliography -- Index UR - https://ebookcentral.proquest.com/lib/orpp/detail.action?docID=3069586 ER -