TY - BOOK AU - Sharpe,Davida AU - Johnson,Elinor AU - Johnson,Elinor TI - Managing Conflict with Your Boss SN - 9781932973167 AV - HM136 .S53 2002eb U1 - 650.1/3 PY - 2007/// CY - Greensboro PB - Center for Creative Leadership KW - Interpersonal conflict KW - Conflict management KW - Interpersonal communication KW - Employees KW - Supervisors KW - Electronic books N1 - Intro -- What Is Conflict? -- Why Managing Conflict Is Important -- Managing Conflict with Your Boss -- Clarifying Expectations -- Sharpening Your View -- Lessons of Experience -- Seven Steps toward Managing Conflict -- Suggested Readings -- Background -- Key Point Summary UR - https://ebookcentral.proquest.com/lib/orpp/detail.action?docID=3007616 ER -