TY  - BOOK
AU  - Scott,Gini Graham
TI  - Survival Guide to Managing Employees from Hell: Handling Idiots, Whiners, Slackers, and Other Workplace Demons
SN  - 9780814430071
AV  - HF5549.5.E42 -- S38 2007eb 
U1  - 658.3/045 
PY  - 2006///
CY  - Saranac Lake
PB  - Amacom
KW  - Problem employees -- Case studies
KW  - Supervision of employees
KW  - Electronic books
N1  - Intro -- Contents -- Introduction -- Part I Bad Attitude -- 1 One Tough Babe -- 2 A Serious Threat -- 3 Prima Donna -- 4 The Arrogant A** Hole -- 5 Cultural Chasm -- 6 Negative Nelly or Ned -- 7 Spilling the Beans -- Part II Incompetent -- 8 The Impossible Intern -- 9 Damaged Goods -- 10 Getting It Wrong -- 11 Friends Forever -- 12 Protected by the Big Boss -- 13 Last to Know -- Part III Personal Issues -- 14 The Sensitive Soul -- 15 One Problem After Another -- 16 Too Much, Too Soon -- 17 Got Drugs? -- 18 In the Drink -- 19 Sick and Tired -- 20 Scary Employee -- 21 A Handful of Sex Problems -- Part IV Trust and Honesty -- 22 Liar, Liar! -- 23 It's the Little Things -- 24 Over a Barrel -- 25 Con Job -- 26 Pay or Play -- 27 A Favor Backfires -- 28 On the Side -- Part V Communication -- 29 Communication Breakdown -- 30 What Are You Talking About? -- 31 Silence Is Golden -- 32 Who's in Charge Here? -- 33 When the Cat's Away -- 34 Putting the Customer First -- Part VI Putting It All Together -- 35 Bad Employee or Bad Boss? -- 36 How Bad Is Your Employee (or Employees)? -- 37 Knowing How to Deal -- Appendix: Dealing with Difficult Employees Grid -- Index -- About the Author
UR  - https://ebookcentral.proquest.com/lib/orpp/detail.action?docID=3001872
ER  -