Demonstrating Results : Using Outcome Measurement in Your Library.
- 1st ed.
- 1 online resource (179 pages)
Intro -- Contents -- Figures -- Preface -- Acknowledgments -- Introduction -- Chapter 1: The What, When, and Why of Outcome Measurement -- Chapter 2: Determine Outcomes -- Chapter 3: Make the Outcomes Measureable -- Chapter 4: Design the Data Plan -- Chapter 5: Prepare for Implementation -- Chapter 6: Make the Most of Your Results -- Toolkits -- A: Sample Candidate Outcomes -- B: Measuring Staff Training Outcomes -- C: Sample Confidentiality Forms -- D: Tips on Developing Questionnaires -- E: Data Preparation, Coding, and Processing -- F: Sampling -- Glossary -- Selected Bibliography -- Additional Resources -- Workforms -- 1: Program Suitability for Outcome Measurement -- 2: If-Then Exercise -- 3: Outcome Selection -- 4: Interim and Long-Range Outcomes -- 5: Inputs, Outputs, and Outcomes -- 6: Indicator Selection Criteria -- 7: Outcome Statement or Objective -- 8: Selecting a Data Collection Method -- 9: Relevance of Questions in a Data Collection Instrument -- 10: Data Plan -- 11: Outcome Measurement Plan -- 12: Action Plan -- 13: Communicate Your Results -- 14: Use Your Results to Move Forward -- Index.
9780838998465
Library planning. Library planning -- United States. Public libraries -- Planning. Public libraries -- United States -- Planning. Public services (Libraries) -- Evaluation. Public services (Libraries) -- United States -- Evaluation.