Zarghami, Ali.

Introduction to 8D Problem Solving : Including Practical Applications and Examples. - 1st ed. - 1 online resource (61 pages)

Cover -- Table of Contents -- List of Figures and Tables -- Preface -- Chapter 1: Introduction and Documentation -- 1.1 Introduction -- 1.2 Documentation -- 1.3 The 8Ds -- Chapter 2: Tools for Finding the Root Cause -- 2.1 Building the Problem-Solving Team -- 2.2 Brainstorming -- 2.3 The Fishbone Diagram -- 2.4 Flowchart -- 2.5 Five Whys -- 2.6 Checklists and Check Sheets -- 2.7 Problem Solving as a Discipline -- Chapter 3: Case Studies -- 3.1 Split Land Parcels Problem -- 3.2 Logistics Problem -- 3.3 Progressive Die Problem -- 3.4 Public Library Problem -- 3.5 Medication Administration Problem -- 3.6 Document Control Problem -- 3.7 Medical Diagnosis Problem -- 3.8 Hidden Porosity Problem -- Chapter 4: Unsolved Problems -- 4.1 Problems in Education -- 4.2 Problems in Healthcare -- 4.3 Problems in the Food Service Industry -- 4.4 Problems in Manufacturing -- 4.5 Problems in the Financial Sector -- Chapter 5: Concluding Thoughts -- Index -- About the Authors.

9781953079336


Group problem solving.


Electronic books.

HD30.29 .Z37 2017

658.4/036—dc23