TY  - BOOK
AU  - Rushton,Rik
TI  - Connect Relate Motivate: Master Communication in Any Situation
T2  - Be Your Best Series
SN  - 9780730382003
AV  - BF637.C45 .R874 2020 
PY  - 2019///
CY  - Newark
PB  - John Wiley & Sons, Incorporated
KW  - Interpersonal communication
KW  - Electronic books
N1  - Cover -- Half Title Page -- Title Page -- Copyright Page -- Contents -- About the author -- Acknowledgements -- Foreword -- Introduction -- Chapter 1: Rules of engagement -- On communication failure -- Growing up with different communication rules -- Recognise rules challenges -- Honour each other's rules -- Ask better questions -- This chapter at a glance -- Chapter 2: Tune in before you broadcast -- Our perceptions are our reality -- Personal belief blends emotion and logic -- Flexible communication approaches -- Personality types: colour coding -- Speak to their heart -- Finding the right channel -- This chapter at a glance -- Chapter 3: Adjust your personal programming -- The three-step process to better communication -- Communication by inspiration -- On being a team player -- Find out what's important to them -- This chapter at a glance -- Chapter 4: Become an active listener -- Listen for the cues -- Start with why -- The hidden power of why, what and how -- Rose from Reservoir -- Unlock quality communication -- This chapter at a glance -- Chapter 5: Energy in motion -- Words as a call to action -- The power of emotive language -- Focus and energy -- Energy as discipline -- This chapter at a glance -- Chapter 6: Building the reality bridge -- The gift of listening -- Road-testing the buffet booth strategy -- The tougher conversations -- The three steps to bridge building -- This chapter at a glance -- Chapter 7: Connect through courtesy and gratitude -- The trappings of royalty -- Setting the fundamentals -- Learning from the best: a masterclass -- The power of the handwritten thank you note -- To be the best man I can be -- This chapter at a glance -- Conclusion -- EULA
UR  - https://ebookcentral.proquest.com/lib/orpp/detail.action?docID=6010962
ER  -