TY  - BOOK
AU  - Mikkola,Leena
AU  - Valo,Maarit
TI  - Workplace Communication
SN  - 9780429591419
AV  - HF5718 .W675 2020 
U1  - 651.7 
PY  - 2019///
CY  - Oxford
PB  - Taylor & Francis Group
KW  - Business communication
KW  - Electronic books
N1  - Cover -- Half Title -- Title Page -- Copyright Page -- Table of Contents -- List of Contributors -- Preface -- Acknowledgments -- PART I: Foundations of Workplace Communication -- 1. Focusing on Workplace Communication -- Introduction -- Creating Realities and Coordinating Meanings -- Task-Related, Relational, and Identity Dimensions of Workplace Interaction -- Structuration, Discourses, and Workplace Culture -- Perspectives on Workplace Communication -- The Structure of the Book -- References -- 2. Workplace Relationships -- Introduction -- Foundations of Interpersonal Relationships in the Workplace -- Development of Workplace Relationships -- Managing Meanings in Workplace Relationships -- Identity Management in Workplace Relationships -- Practical Implications -- References -- 3. Team Communication in the Workplace -- Introduction -- Understanding Team Communication -- Team Communication Is Dynamic -- Practical Implications -- References -- 4. Digital Communication Environments in the Workplace -- Introduction -- What Are Digital Communication Environments? -- The Use of Digital Communication Environments for Different Communication Purposes -- Practical Implications -- References -- 5. Workplace Communication in Institutional Settings -- Introduction -- Foundations of Institutional Workplaces -- Communication Challenges of Institutional Workplaces -- Practical Implications -- References -- PART II: Dynamics of Workplace Communication -- 6. Newcomers in the Workplace -- Introduction -- Uncertainty and Emotion Management in Workplace Interaction -- Building Relationships During Workplace Entry -- Newcomers' Membership Negotiations -- Newcomers' Organizational Identification -- Practical Implications -- References -- 7. Meetings in the Workplace -- Introduction -- What Meetings Are (About) -- Interactions in Meetings -- Practical Implications; References -- 8. Technology-Mediated Communication in the Workplace -- Introduction -- Technology-Mediated Communication at Work: From Simple to Complex Views -- The Ubiquitous and Ever-Changing Communication Technology -- Working Together Online -- Practical Implications -- References -- 9. Diversity and Social Interaction at Work -- Introduction -- What Is Workplace Diversity? -- Tools for Understanding Subjective Diversity at Work -- Practical Implications -- References -- 10. Leadership in the Workplace -- Introduction -- Leadership as Sensemaking, Sensegiving, and Influence -- Leadership as a Relational Process -- Leadership Functions -- Practical Implications -- References -- 11. Negative Relationships in the Workplace -- Introduction -- Nonvoluntary Relationships -- The Difficulty of "Difficult" -- The Development of Negative Relationships -- Workplace Bullying -- Managing Negative Relationships -- Prevention and Intervention -- Practical Implications -- References -- 12. Supportive Communication in the Workplace -- Introduction -- Social Support as Uncertainty Management and Sensemaking -- Emotional and Informational Support -- Dynamics of Supportive Interaction -- Outcomes of Social Support in the Workplace -- Practical Implications -- References -- PART III: Developing Workplace Communication -- 13. Communication Competence in the Workplace -- Introduction -- Key Elements of Communication Competence -- Competence Is Situated and Developed Between People -- Practical Implications -- References -- 14. Developing Workplace Communication -- Introduction -- Four Levels of Developing Workplace Communication -- Practical Implications -- References -- 15. Future Directions in Workplace Communication -- Introduction -- The Future of Working Life -- Future Trends in Workplace Communication -- References -- Index
N2  - This book provides insights into communication practices that enable efficient work, successful collaboration, and a functional work environment.Workplace Communication is ideal for current and future employees, directors, supervisors and managers, instructors, and consultants in knowledge-based expertise work
UR  - https://ebookcentral.proquest.com/lib/orpp/detail.action?docID=5981720
ER  -