Smallwood, Robert F., 1959- Managing electronic records : methods, best practices, and technologies / Robert F. Smallwood. - xix, 442 pages : illustrations ; 26 cm. - Wiley CIO Series . Includes bibliographical references and index. ISBN: 9781118218297 (cloth) 9781118218297 9781118284834 (ebk) 9781118282908 (ebk) 9781118282380 (ebk) LCCN: 2012045105 Subjects--Topical Terms: Electronic records--Management.Records--Management. LC Class. No.: CD974.4 / .S63 2013 Dewey Class. No.: 025.04