Cruise Tourism and Innovation : Improving Passengers' Experiences and Safety.
- 1st ed.
- 1 online resource (282 pages)
Intro -- Proceedings of the 2nd e-Cruising Conference (Bremerhaven, Germany) -- 1.0 Cruise web „natives", or „naives"? Assessing cruise operators' homepages in terms of cultural fit -- 2.0 On board mobile payment: Technologies and user acceptance -- 3.0 Web content and web sentiment mining for cruise operators: State of the art and future trends -- 4.0 E-Learning potential in the cruise sector -- 5.0 Utilizing ICS for the management of overcrowding on board cruise ships -- 6.0 Virtual safety training in cruising: Getting passengers' attention with the help of multimedia applications -- 7.0 Does beauty sell? The role of online visual multimedia content on the hotel decision - making process and customers' expectations -- 8.0 Free smartphones and touchpads for cruise passengers: What can cruise operators do? -- Proceedings of the 4th International Cruise Conference (Leeuwarden, Netherlands) -- 9.0 Old wine in new bottles: Where will new ships go when they get old? -- 10.0 Influence of e-trust on direct online-bookings of sail-cruises in Turkey -- 11.0 The relation between learning style, personality and the perception of problem-based learning -- 12.0 Alternative dispute resolution (ADR) and the passenger contract -- 13.0 Cruise tourism: Future trends and innovation within the Dutch cruise market.