TY  - BOOK
AU  - Hannawa,Annegret
AU  - Wendt,Anne
AU  - Day,Lisa
TI  - New Horizons in Patient Safety: Evidence-Based Core Competencies with Case Studies from Nursing Practice
SN  - 9783110454857
AV  - RT85.5 .H36 2018
U1  - 610.730289 
PY  - 2017///
CY  - Berlin/Boston
PB  - Walter de Gruyter GmbH
KW  - Communication in nursing
KW  - Electronic books
N1  - Intro -- Foreword -- List of Abbreviations -- Contents -- Preface -- Part I: Principles and challenges of healthcare quality, patient safety, and interpersonal communication -- 1. Healthcare quality and patient safety - A global perspective -- 2. Myths and truths of human communication -- 3. Communication topics in healthcare quality and patient safety -- 4. Interpersonal communication: Challenges, processes, and issues -- 5. The Hannawa SACCIA typology: Five core competencies that constitute "safe communication" -- 6. Lessons from communication science -- Part II: Case studies across six stages of nursing practice -- Stage 1: Data collection -- Stage 2: Assessment/diagnosis -- Stage 3: Planning -- Stage 4: Active waiting -- Stage 5: Implementation -- Concluding thoughts -- Bibliography -- Index
UR  - https://ebookcentral.proquest.com/lib/orpp/detail.action?docID=5155839
ER  -