E-Mail Etiquette : How to Get the Best Results from Your E-Mails.
- 1st ed.
- 1 online resource (97 pages)
- Steps to Success Series .
- Steps to Success Series .
Cover -- Titlepage -- Copyright -- Contents -- How well do you know your e-tiquette? -- 1 Making the most of e-mail -- 2 Keeping on top of e-mail -- 3 Writing great e-mails -- 4 Negotiating by e-mail -- 5 Dealing with difficult e-mail situations -- 6 Using e-mail with other forms of communication -- 7 Carrying out special e-mail tasks -- 8 Using e-mail responsibly -- Where to find more help -- Index.
Offering practical, jargon-free advice, E-mail etiquette sets out to help with a wide range of essential issues, including managing your inbox, composing e-mails that hit the right note every time, responding to tricky messages, and understanding the legal implications of business e-mails.