Improving Access and Quality of Public Services in Latin America : To Govern and to Serve.
- 1st ed.
- 1 online resource (200 pages)
- Latin American Political Economy Series .
- Latin American Political Economy Series .
Intro -- Foreword -- Contents -- List of Figures -- List of Tables -- Chapter 1: Building a Culture of Accountability in Service Delivery: Conclusions from the GDN Project on Varieties of Governance and Service Delivery -- 1 The GDN Project on Varieties of Governance in Service Delivery -- 2 Accountability, Quality and Equity in Service Delivery -- 3 Accountability and Performance Within Different Institutional Settings -- 3.1 Accountability in Decentralized Systems: Closer Is Not Always Better -- 3.1.1 The Key Importance of Providers' Autonomy and Incentives -- 3.1.2 The Importance of Local Taxation, Capabilities and Political Competition -- 3.2 Direct Citizens' Participation: Mimicry and Rubber Stamping or Effective Accountability? -- 3.3 Accountability, Choice and Modes of Delivery: The Jury Is Still Out -- 4 Summing Up: Three Major Conclusions for Building Accountability in Service Delivery -- 4.1 Adequate Information Flows Can Be More than a Necessary Condition for Accountability -- 4.1.1 Lack of Adequate Information Impairs Accountability -- 4.1.2 Information Often Promotes Accountability -- 4.2 Self-financing Promotes Accountability -- 4.2.1 Direct Payment for Services Enhances Accountability and Performance -- 4.2.2 Payment for Services Through Local Taxes also Enhances Accountability and Performance -- 4.3 Political History and Culture Have Lasting Effects on Accountability, but They Can Eventually Be Overcome Through Persistent Institutional and Incentive Reforms -- 5 Ideas for Future Research -- References -- Chapter 2: Markets and Hierarchies in Public Services: Incentives, Institutions, and Politics -- 1 Introduction -- 2 Theoretical Issues: Markets, Hierarchies, and Quasi-Markets -- 3 Complementary Issues in Quasi-Market Design -- 3.1 Information -- 3.2 Flexibility and Managerial Autonomy -- 3.3 Entry and Exit. 4 Mitigating Negative Consequences -- 4.1 Incentives and Motivations -- 4.2 Equity -- 4.3 Auditing, Policing, and Enforcing -- 5 Politics and Quasi-Markets -- 6 Conclusions -- Bibliography -- Chapter 3: Decentralization, Fiscal Effort, and Social Progress in Colombia at the Municipal Level, 1994-2009: Why Does National Politics Matter? -- 1 Introduction -- 2 A Short Account of Colombia's Decentralization Reforms -- 2.1 Decentralization Impact on Education: Better Coverage, Deficient Quality -- 2.2 Decentralization Impact: Mixed Results on the Provision of Water Services -- 3 Conceptual Framework: The Necessary Link between Political Competition, Local State Capacity, and Policy Outcomes -- 4 Methodology -- 4.1 Link between Political Competition and Local State Capacity: How Often Do Mayors Update Their Municipality's Local Cadastre? -- 4.2 The Effect of Local State Capacity on the Efficiency of Service Provision Systems in Education and Water -- 4.2.1 The Model for Enrollment Rates and Quality of Education -- 4.2.2 The Model for Coverage and Quality of Water -- 5 Results -- 5.1 The Link Between Political Competition and Local Tax Capacity -- 5.2 The Positive Impact of Local Tax Capacity on Service Provision in Education -- 5.3 The Positive Effect of Local Tax Capacity on Provision of Water Service -- 6 Discussion and Conclusions -- 7 Appendix 1: Data sources -- References -- Chapter 4: Does Participatory Budgeting have an Effect on the Quality of Public Services? The Case of Peru's Water and Sanitation Sector -- 1 Introduction -- 2 Conceptual Framework -- 2.1 Channels Through Which PB May Affect the Provision of Water and Sanitation Services -- 3 Institutional Background -- 3.1 The Process of PB -- 3.2 PB Within Municipal Budgets -- 3.3 The Water and Sanitation Sector -- 4 Methods -- 5 Descriptive Statistics12 -- 6 Determinants of PB. 7 Results and Discussion -- Conclusions and Policy Implications -- References -- Chapter 5: Understanding the Effects of Educational Governance in Chile and Uruguay -- 1 Defining Educational Governance -- 2 Presentation of the National Case Studies -- 3 Mixed-Methods Approach -- 3.1 Quantitative Analysis -- 3.2 Qualitative Analysis -- 4 Research Data -- 5 Results -- 5.1 The Dependent Variable: Performance and School Progression in Uruguay and Chile -- 5.2 Governance Factors as Explanatory Variables: Some Clues for Understanding Their Effects -- 5.3 Decentralization -- 5.4 Accountability -- 5.5 Incentives -- 6 Conclusions and Implications -- References -- Erratum to: Improving Access and Quality of Public Services in Latin America -- Index.
9781137593443
Municipal services--Latin America. Economics--Latin America.