TY - BOOK AU - Stürner,Michael AU - Gascón Inchausti,Fernando AU - Caponi,Remo TI - The Role of Consumer ADR in the Administration of Justice: New Trends in Access to Justice under EU Directive 2013/11 SN - 9783866536098 AV - KJE6577.A8.R654 2015eb PY - 2015/// CY - Basel/Berlin/Boston PB - Sellier - European Law Publishers GmbH KW - Consumer protection--Law and legislation--European Union countries--Congresses KW - Electronic books N1 - Intro -- Preface -- Table of Contents -- List of Authors -- I. Setting the Scene -- Alternative Dispute Resolution for Consumers -- ADR and Adjudication by State Courts: Competitors or Complements? -- Specific Problems of Cross-Border Consumer ADR: What Solutions? -- A Conflict-of-Laws Approach for Cross-Border ADR? -- Consumer ADR - Academia and the Field -- II. Institutional Aspects of Consumer ADR -- Impartiality and Independence of the Persons Entrusted with Consumer ADR -- The Role of ADR Institutions: Mere Secretariat or Supervisory Body - Lessons Learned from Institutional Arbitration -- Linking ADR Discourses - Nine Lessons learned from Mediation Development for the Implementation of the EU Directive on Consumer ADR -- III. Consumer ADR Proceedings and Result -- On Minimum Standards in Consumer ADR -- Agreements Resulting from Mediation: Judicial Review, Avoidance, and Enforcement -- IV. The Wider Picture -- Long Term Commercial Contracts and the Need for Relational Intelligence UR - https://ebookcentral.proquest.com/lib/orpp/detail.action?docID=4338397 ER -