TY - BOOK AU - Weiner,Saul AU - Schwartz,Alan TI - Listening for What Matters: Avoiding Contextual Errors in Health Care SN - 9780190229009 AV - R729.8 U1 - 610.695 PY - 2016/// CY - Oxford PB - Oxford University Press, Incorporated KW - Attitude of Health Personnel KW - Electronic books N1 - Cover -- Praise -- Listening for What Matters Avoiding Contextual Errors in Health Care -- Copyright -- Contents -- foreword -- Acknowledgments -- Introduction -- Part I The Problem -- 1. Observing the Problem -- 2. Measuring the Problem -- 3. The Problem Is Everywhere -- 4. What We Hear that Physicians Don't -- Part II Solutions -- 5. Causes -- 6. Better Teaching, Better Doctors -- 7. Is Lasting Change Possible? -- 8. What We Can't Measure that Matters -- 9. Bringing Context Back into Care -- Notes -- Bibliography -- Index N2 - Miscommunication between patient and physicians is a common problem, resulting in costly and harmful outcomes. Patients are increasingly misdiagnosed as their physicians focus on identifying symptoms rather than the unique manifestation of those symptoms in the individual. Listening for What Matters: Avoiding Contextual Errors in Health Care covers ten years of research based on hundreds of recorded doctor visits, which revealed a widespread disregard of patients' individual context during diagnosis. The aim of this book is to open up a dialog between patients, physicians, policy makers, and medical educators to bridge this disconnect in current medical practice UR - https://ebookcentral.proquest.com/lib/orpp/detail.action?docID=4310728 ER -