TY - BOOK AU - Allan,Barbara TI - The No-Nonsense Guide to Leadership, Management and Teamwork T2 - Facet No-Nonsense Guides SN - 9781783303984 AV - Z678 .A453 2019 U1 - 025.1 PY - 2019/// CY - London PB - Facet Publishing KW - Library administration KW - Information services-Management KW - Leadership KW - Electronic books N1 - Intro -- Title page -- Contents -- List of figures -- List of tables -- List of case studies -- Acknowledgements -- CHAPTER 1 Leadership, management and teamwork today -- Introduction -- About this book -- The context of information and library work -- Working as a manager or leader -- Characteristics of effective managers and leaders -- Management and leadership styles -- Leading from the middle -- Structure of this book -- References and further reading -- CHAPTER 2 Getting started -- Introduction -- The transition process -- Setting up your support network -- Before you start -- Getting to know your leader and senior team -- Getting to know your team(s) -- Stakeholders -- Scanning your environment -- Understanding culture and politics -- Make a 'to do' list -- Establishing your position -- Early decisions -- Looking after yourself and others -- Managing work/life balance -- Summary -- References and further reading -- CHAPTER 3 Strategic leadership -- Introduction -- Getting to know your leader and the senior team -- Working in the senior team -- Working with stakeholders -- Strategic thinking and planning -- Strategic marketing -- The strategic solo librarian -- Summary -- References and further reading -- CHAPTER 4 Confident leadership and management -- Introduction -- Building consensus -- Creative thinking -- Decision making -- Diversity and inclusion -- Ethical decision making -- Problem solving -- Negotiating -- Conflict management -- Summary -- References and further reading -- CHAPTER 5 Leading and managing your team -- Introduction -- Initial communications -- Effective team communications -- Developing the team -- Working in partnership -- Working with virtual teams -- Working with volunteers -- Crowdsourcing -- Succession planning -- Summary -- References and further reading -- CHAPTER 6 Managing the work -- Introduction; Documenting the operations -- Different types of work -- Managing process work -- Process mapping -- Managing people -- Planning for incidents and emergencies -- Summary -- References and further reading -- CHAPTER 7 Project management -- Introduction -- Different kinds of projects -- Project management tools and techniques -- Measuring the impact of the project -- Project methodologies -- Using ICT to support projects -- Summary -- References and further reading -- CHAPTER 8 Introducing and managing change -- Introduction -- Leading change -- Management of change -- Managing stakeholders -- Supporting people through change -- People's responses to change -- Summary -- References and further reading -- CHAPTER 9 Communications -- Introduction -- Briefings -- E-bulletins -- E-mails -- Infographics -- Meetings -- Networking -- Personal presentation -- Presentations -- Report writing -- Social media -- Summary -- References -- CHAPTER 10 The people side of management -- Introduction -- Recruitment and selection -- Induction -- Performance management and appraisal -- Training and development -- Disciplinary policy and procedures -- Grievance policy and procedures -- Health and safety at work -- Managing absenteeism -- Managing diversity -- Health and well-being -- Work/life balance -- Summary -- References and further reading -- CHAPTER 11 Managing money -- Introduction -- Demonstrating value for money -- Managing a budget -- Bidding and tendering for projects -- Other sources of income -- Crowdfunding -- Summary -- References and further reading -- CHAPTER 12 Lifelong professional development -- Introduction -- Management and leadership programmes -- Professional organizations -- Short courses, conferences and workshops -- Different approaches to learning -- Action learning -- Coaching -- Learning in the workplace -- Mentoring; Personal development portfolios -- Reflection -- Volunteering -- Moving on -- Summary -- References -- Index N2 - This book provides a straight forward and pragmatic guide to leadership, management and team working in contemporary library and information services UR - https://ebookcentral.proquest.com/lib/orpp/detail.action?docID=5763201 ER -