Real Communication : How to Be You and Lead True.

Intro -- Real Communication -- CONTENTS -- THE REAL RAL -- REALLY BIG THANKS -- INTRODUCTION -- PART I Why you need to get REAL now -- CHAPTER 1 DECLINE IN TRUST -- Who do you trust? -- The birth of 'alternative facts' -- Faking it -- Trust me, it's important -- What does losing trust cost? -- Why it's so hard to rebuild trust -- CHAPTER 2 EVOLUTION OF EXPECTATIONS -- What do they want? -- Purpose -- Flexibility -- Connection -- In-time communication -- The communication conundrum -- Power employer to power employee -- CHAPTER 3 RISE OF JARGON -- Are we on the same planet? -- The impact of technology -- Oops, we did it again -- Say that again -- What are we hiding? -- Acceptance -- Avoidance -- Importance -- Is it ever acceptable to use jargon? -- CHAPTER 4 ADDICTION TO ACRONYMS -- Acronyms for ease and efficiency -- WTF are you talking about? -- Curse of knowledge -- Unnecessary acronym use (UAU) -- Just plain lazy -- Is it ever okay, OK or K to use acronyms? -- PART II How we get Real Engagement -- CHAPTER 5 COMMUNICATE CONCISELY -- Get your message write -- Stop wasting words -- Meet me on time (and make it worth my while) -- Be present when you present -- Respect participants' time -- Respect their situation -- Respect their culture -- CHAPTER 6 SHARE PERSONAL STORIES -- Just give me the facts -- The magic of story -- Create a connection and increase trust -- Influence your audience to make decisions -- Help your audience understand the message -- Make your story personal -- Write it out: Stories in written communication -- CHAPTER 7 VISUALISE INFORMATION -- The problem with PowerPoint -- A document crammed with information -- A script for the speaker -- A tool to hide behind -- Power your points instead -- Pictures and photos -- Props -- Videos -- Models, graphs and infographics -- CHAPTER 8 DELIVER YOUR CONTENT WITH IMPACT.

Fear and loathing in public speaking -- Breathe -- Get physical -- Visualise a positive outcome -- Do something different -- Choose clothes for confidence -- Stop hiding -- Involve everyone -- What about the f-bomb? -- Mastery matters -- Learn from the pros -- Own your genius -- Reflect and refresh -- Mind the gap: Replacing filler words -- PART III How we practise Authentic Leadership -- CHAPTER 9 USE REAL WORDS -- When a biscuit is not a biscuit -- Real passion -- Never forget to make them feel -- Their frame of understanding, not yours -- When jargon works -- CHAPTER 10 DEAL WITH WHAT'S REAL -- Real-world problems -- Dealing with excuses -- It's just not cricket -- A fucking monumental stuff-up -- Your feet need to follow your mouth -- CHAPTER 11 SHOW WHAT'S REAL TO YOU -- Australia takes to the skies -- A new zeal -- Your 'version 2.0' -- Who is in your corner of the court? -- The consequences of speaking up -- The spice of life -- To stand or not to stand? -- CHAPTER 12 KNOW WHAT'S REAL FOR OTHERS -- Politeness prolongs progress -- Power to the person -- Ask the question and hold the silence -- Listen and learn -- Show you care -- Connect and contribute -- Prioritising can take a crisis -- Be a role model -- CONCLUSION -- ARE YOU READY TO GET REAL? -- INDEX -- GRATITUDE -- Storytelling for business -- Conference speaking -- Thought leadership -- Advert -- EULA.

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Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.