Learning from Our Buildings : A State-Of-the-Practice Summary of Post-Occupancy Evaluation.

Front Matter -- Preface -- Contents -- Appendix F Chapter 5 from Post-Occupancy Evaluation Practices in the Building Process: Opportunities for Improvement, National Academy Press, 1987 -- 1 Overview: A Summary of Findings -- 2 The Evolution of Post-Occupancy Evaluation: Toward Building Performance and Universal Design Evaluation -- 3 Post-Occupancy Evaluation: A Multifaceted Tool for Building Improvement -- 4 Post-Occupancy Evaluation Processes in Six Federal Agencies -- 5 Post-Occupancy Evaluations and Organizational Learning -- 6 The Role of Technology for Building Performance Assessments -- Appendix A Functionality and Serviceability Standards: Tools for Stating Functional Requirements and for Evaluating Facilities -- Appendix B A Balanced Scorecard Approach to Post-Occupancy Evaluation: Using the Tools of Business to Evaluate Facilities -- Appendix C Supplemental Information to Chapter 3 -- Appendix D Supplemental Information to Chapter 4 -- Appendix E Supplemental Information to Chapter 6 -- Bibliography.

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