Excellence and Sustainability : USM and the APEX journey. Volume 1: The Road Ahead.

Cover -- Half Title Page -- Dedication Page -- Title Page -- Copyright Page -- Contents -- List of Figures and Tables -- Foreword -- Preface -- Preamble -- Abbreviation -- Chapter I Historical Background and Chronology of USM in the Context of APEX University-Nik Haslinda Nik Hussain, Nooriah Yusoff and Ratna Roshida Abd. Razak -- Chapter II A University for a Sustainable Society: The APEX Initiative and USM's Strategies-Ratna Roshida Abd. Razak and Zainal Abidin Sanusi -- Chapter III Continuous Student Development (MyCSD) USM's Initiative to Acknowledge Students' Achievements-Nazarudin Zainun, Rahimah Haji A. Hamid, Nazru Haji Ismail and Khairul Eruwan Abd Halim -- Chapter IV Character Building in USM: The Pimpin Siswa Module-Rahimah Haji A. Hamid, Nazarudin Zainun, Nazru Haji Ismail and Khairul Eruwan Abdul Halim -- Chapter V Unveiling the Personality Profiles of an APEX University Community: The Behavioural Management System-Melissa Ng Lee Yen Abdullah, See Ching Mey and George Teoh -- Chapter VI New-Mind Maps: An Interactive Self Inventory for the Community of an APEX University-Rahimi Che Aman, See Ching Mey, Azlinda Azman and Abdul Rashid Mohamad -- Chapter VII Understanding Expectations and Aspirations of the APEX Status in USM: A Pilot Study-Premalatha Karupiah, Intan Hashimah Mohd Hashim and Norzarina Mohd Zaharim -- Chapter VIII Governance in Pusat Tanggungjawab: Perception of Top Management-Hasnah Haron, Effiezal Aswadi Abdul Wahab and Haslindar Ibrahim -- Chapter IX Key Competencies and Self-Assessed Performance of Academic Staff: The Pre-APEX Scenario-Noor Hazlina Ahmad and Siti Rohaida Mohamed Zainal -- Chapter X Competencies of the Administrative Staff in a Higher Education Institution: Pre-APEX Phase-Siti Rohaida Mohamed Zainal and Noor Hazlina Ahmad.

Chapter XI Students' Perspective of Service Quality of Academic and Administrative Staff in the Pre-APEX Scenario-Malliga Marimuthu and Ishak Ismail -- Chapter XII Academic Staff Perception of the Service Quality of Administrative Staff in the Pre-APEX Scenario-Ishak Ismail and Malliga Marimuthu -- Chapter XIII A Study of Pre-APEX Performance of USM Academic Staff-Zamri Ahmad and Tajul Ariffin Masron -- Chapter XIV Key Intangible Performances of USM Academic Staff: Contribution to University and Community During the Pre-APEX Period-Tajul Ariffin Masron and Zamri Ahmad -- Chapter XV Performances of USM Administrative Staff in the Pre-APEX Period from the Perspective of Academic Staff-Tajul Ariffin Masron and Zamri Ahmad -- Concluding Remarks -- Contributors -- Index -- Back Cover.

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Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.