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Transforming Performance Measurement : Rethinking the Way We Measure and Drive Organizational Success.

By: Material type: TextTextPublisher: Nashville : AMACOM, 2007Copyright date: ©2007Edition: 1st edDescription: 1 online resource (304 pages)Content type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9780814430095
Subject(s): Genre/Form: Additional physical formats: Print version:: Transforming Performance MeasurementDDC classification:
  • 658.4/013
LOC classification:
  • HD58.9.S68 2007
Online resources:
Contents:
Intro -- Contents -- Acknowledgments -- Introduction -- Why Measurement Is So Powerful -- When Measurement Goes Bad -- Why Measurement Goes Bad -- Beginning the Transformation -- Creating a Positive Context of Measurement -- The Focus of Measurement -- The Integration of Measurement -- The Interactivity of Measurement -- Measurement Leadership -- Learning About and from Measurement -- The Uses and Abuses of Measurement Technology -- Performance Measurement Maturity -- Transformational Measures -- Transformational Measurement Action Plans -- EPILOGUE How to Begin Transforming Performance Measurement in Your Organization -- Notes -- Bibliography -- Index.
Summary: You can't improve performance in an organization without measurement---but how you measure matters. Traditional measurement systems can create dysfunction and distrust. This breakthrough approach provides an alternative---a roadmap for moving, with little or no disruption, toward a more mature, effective, and transformative+D18 measurement system.
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Intro -- Contents -- Acknowledgments -- Introduction -- Why Measurement Is So Powerful -- When Measurement Goes Bad -- Why Measurement Goes Bad -- Beginning the Transformation -- Creating a Positive Context of Measurement -- The Focus of Measurement -- The Integration of Measurement -- The Interactivity of Measurement -- Measurement Leadership -- Learning About and from Measurement -- The Uses and Abuses of Measurement Technology -- Performance Measurement Maturity -- Transformational Measures -- Transformational Measurement Action Plans -- EPILOGUE How to Begin Transforming Performance Measurement in Your Organization -- Notes -- Bibliography -- Index.

You can't improve performance in an organization without measurement---but how you measure matters. Traditional measurement systems can create dysfunction and distrust. This breakthrough approach provides an alternative---a roadmap for moving, with little or no disruption, toward a more mature, effective, and transformative+D18 measurement system.

Description based on publisher supplied metadata and other sources.

Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.

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