Action Plan for Outcomes Assessment in Your Library.

Intro -- Contents -- Figures -- Acknowledgments -- Chapter 1: A New Day Is Here -- Accountability -- Terminology -- Regional Accrediting Agencies and Assessment Requirements -- Regional Accrediting Agency's Standards Applied to Academic Libraries -- Chapter 2: Assessment Plans, Reports, and Guides in Institutions of Higher Education -- Guides Developed by Institutions to Assist in Assessment Planning -- Assessment Plans and Reports -- Academic Libraries and University Assessment Planning -- Chapter 3: Developing an Assessment Plan for Measuring Student Learning Outcomes -- Recognizing the Need for an Assessment Plan for Student Learning Outcomes -- Identifying the Processes and Components of an Assessment Plan for Student Learning Outcomes -- Creating the First Student Learning Outcomes Assessment Plan for the Sawyer Library -- Creating the First Faculty Support Outcomes Assessment Plan for the Sawyer Library -- Chapter 4: Information Literacy Assessment Efforts of Some Academic Libraries -- Some Libraries Accepting the Call for Assessment -- Examples of Assessment Plans for University Libraries -- Chapter 5: Moving Public Libraries toward Outcomes Assessment -- Accountability -- Performance Measures and Standards -- Outputs to Outcomes: What Will Be Different for the User? -- Chapter 6: Outcomes as a Type of Assessment -- Outcomes Defined -- Not Limiting Outcomes to Students -- The Balanced Scorecard -- Measures -- Phrasing Outcomes -- Distinguishing between Objectives and Outcomes -- Some Ways to Explore Outcomes -- Public Library Outcomes -- Best Practices -- Assessment Plan -- Chapter 7: The Research Process -- STAGE 1 Reflective Inquiry -- STAGE 2 Procedures -- STAGE 3 Data Collection, Analysis, and Interpretation -- STAGE 4 Presentation of Findings and Use of the Data Collected.

Chapter 8: Evidence Demonstrating the Achievement of Outcomes -- Often-Used Measures (but Not Outcomes) -- Easy-to-Gather Indicators -- Higher Order and Lower Order Outcomes -- Data Collection -- Illustrations of the Choice of Methods -- Preparing to Use the Data Collected -- Chapter 9: Service Quality and Satisfaction -- Service Quality -- Satisfaction -- Conducting a Service Quality or Satisfaction Study -- Chapter 10: Making a Commitment to Accountability and Learning Outcomes Assessment -- Learning Assessment- an Imperfect Science -- What Will Be Good Enough? -- The Need to Clarify Terminology -- Setting Priorities -- A Taxonomy of Faculty and Library Relationships -- Public Libraries and Assessment -- A Challenge -- Appendices -- A: Southern Association of Colleges and Schools 1998 Criteria for Accreditation, Section V: Educational Support Services -- B: Mildred F. Sawyer Library Student Learning Outcomes Assessment Plan for Information Literacy -- C: Mildred F. Sawyer Library Faculty Support Outcomes Assessment Plan -- D: Information Literacy -- E: 1999-2000 Freshmen Pre/Posttest from the Daniel Library, The Citadel -- F: 2000-2001 Freshmen Pre/Posttest from the Daniel Library, The Citadel -- G: History 203, Student Research Survey from the Daniel Library, The Citadel April 24, 2000 -- H: Information Literacy Standards, Performance Indicators, and Outcomes -- I: Example of Research Components -- J: Enhancing Skills through Technology A Project for Advanced Accounting Students -- Some Recommended Sources -- Index.

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Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.