Coaching, Counseling & Mentoring : How to Choose & Use the Right Technique to Boost Employee Performance.

Coaching, Counseling &amp -- Mentoring -- Contents -- Coaching, Counseling &amp -- Mentoring -- Three Ways to Develop High- Performance Employees -- IT -- Coaching -- Your Role as Coach -- Coaching as an Ongoing Responsibility -- Let's Talk: '' Should I Say That?'' -- Coaching Traps and Problems -- Counseling -- Why Counsel Troublesome People? -- How to Turn Around Problem Employees and Employees with Problems -- Let's Talk: Specific Counseling Sessions -- Counseling Dilemmas: Traps and Pitfalls to Avoid -- Mentoring -- What Mentoring Can Do to Help High Achievers- and You -- Mentor as a Role Model, Broker, Advocate, and Career Counselor -- Let's Talk: Face-to-Face and E- Conversations -- Mentoring Traps to Avoid -- Your Role as a Leader -- Index.

Coaching, counseling, and mentoring can dramatically improve employee productivity and satisfaction. But there's a big difference between continuously encouraging employees to do their jobs well (coaching), attempting to fix poor performance (counseling), and helping top performers excel (mentoring). Unfortunately, most managers don't truly understand how and when to do each. Coaching, Counseling & Mentoring provides helpful tools like self-assessments and real-life scenarios, and gives managers specific, practical guidance on using these techniques to improve the performance of all their people.

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Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.