How to Prepare Now for What's Next : A Guide to Thriving in an Age of Disruption.

Intro -- HOW TO PREPARE NOW FOR WHAT'S NEXT -- Contents -- About The Author -- Introduction -- Stunned by the pace of progress -- The perils of prediction -- A unique time in history -- Part I The Four Key Disruptions -- Chapter 1 Widescale Automation -- The attraction of automation -- Enabler 1: Ubiquitous data -- Enabler 2: Artificial intelligence -- The AI spectrum -- AI in everyday life -- The impact of automation -- Transportation -- Retail -- Personal and professional services -- Logistics and distribution -- Medicine -- Communication -- Chapter 2 Empowered Consumers -- Real challenges for real estate -- The empowered audience -- The three sources of consumer power -- i. Information -- ii. Options -- iii. A voice -- 3D printing and the rise of the prosumer -- Printing a new pair of shoes -- Will 3D printing live up to the hype? -- Chapter 3 Unconventional Competition -- Lessons from history -- Media and entertainment -- Automotive -- Energy -- Travel and tourism -- Banking and finance -- When money no longer exists -- Mobile phones and a cashless world -- The changing landscape of lending -- Responding to unconventional competition -- Chapter 4 Emerging Generations -- Which demographics now dominate -- The Millennial mindset -- Retail -- Automotive -- Banking and finance -- Travel -- Sport -- Engaging Millennial consumers -- Market through them, not to them -- Millennials as a disruptive workforce -- Millennials in the workplace -- Part II 9 Keys to Thriving in an Age of Disruption -- Chapter 5 Dig the Well Before You Get Thirsty -- With businesses as it is with bunnies -- Three ways to dig the well before you get thirsty -- i. Watch the tides -- ii. Cannibalise your own business -- iii. Identify your sources of unfair advantage -- What do you know? What do you own? What can you do? -- Chapter 6 Fail Fast, Frequently and Frugally.

No licence for recklessness -- Destigmatising failure at Ford -- Failing slowly is painful -- Magnitude matters -- Three ways to build a risk-taking culture -- i. Incentivise boldness -- ii. Build high trust and empowerment -- iii. Give access to capital and resources -- Chapter 7 Don't Pave the Cattle Track -- What needs a fundamental rethink, not a superficial retread? -- The power of a new paradigm -- The Kodak mindset that ended the Kodak Moment -- The shift to a subscription model -- The blessing of isolation -- More than just a mindset -- A new-look library -- Microsoft gets back on track -- The dangerous attraction of cattle tracks -- Chapter 8 Foster Healthy Paranoia -- 1. Resist the intoxicating effects of success -- Like a Virgin -- Swiss watchmakers almost miss the obvious (again) -- The iPhone's success - blessing or curse? -- How to know if you're drunk on success -- 2. Prioritise the peripheral -- Three Ways to Develop Your Peripheral Vision -- i. Look outside your industry -- ii. Look outside your context -- iii. Look outside your assumptions -- 3. Encourage diversity and dissent -- The permission to speak up -- Chapter 9 Focuson Friction -- When friction becomes a foothold -- The most powerful innovation skill begins with an 'e' -- Making the customer the boss -- The power of observation -- Three questions for identifying friction -- i. What is creating frustration? -- ii. What is creating inefficiency? -- iii. What is creating complexity? -- Chapter 10 Be Different, Not Better -- The remarkable retailer -- The disappearing department store -- Boutique service experiences -- A boutique product range -- Three ways to be remarkable -- i. Unique positioning -- ii. Remarkable marketing -- iii. Extraordinary experiences -- Chapter 11 Spare No Sacred Cows -- The making of a sacred cow -- Three ways to identify sacred cows.

i. Dysfunctional processes -- ii. Outdated mindsets -- iii. Outmoded strategies or initiatives -- Lessons from Lego -- Chapter 12 Adopt a Posture of Curiosity -- 1. Ask good questions -- a. Imagine if … ? -- b. Why not … ? -- c. If we pretend for a moment that …? -- 2. Create capacity -- 3. Observe obsessively -- Connecting the unconnected -- 4. Look for the unexpected -- Opportunities often come disguised as anomalies -- 5. Democratise innovation -- Innovation is everyone's job -- New thinking at the NHS -- Look out for the clay layer -- 6. Leverage common creativity -- 7. Foster fresh eyes -- The benefit of not knowing any better -- Crowdsourced creativity -- Chapter 13 Think Like a Startup -- 1. Agility and responsiveness -- Rethinking the role of control -- Higher-order thinking at Haier -- Bludgeoning bureaucracy in the banking sector -- Smaller and smarter -- Too good to be true? -- 2. Action-orientation -- 3. A purpose-driven and entrepreneurial culture -- An organisation of entrepreneurs -- Conclusion -- Appendix A: The Disruptibility Index -- How prone to disruption are you? -- Appendix B: The Societal Implications of Automation -- Will your job be taken by a robot? -- The occupations set for obsolescence -- Disruption-proof professions -- Career advice in the age of automation -- 1. Creativity -- 2. Instinct -- 3. Perception -- 4. Social/emotional skills -- The end of middle class and middle management? -- The bright future of automation -- A balanced perspective -- So what is the best response? -- Beyond the economics -- Acknowledgements -- References -- Index -- EULA.

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Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.