Supply Chain Management Best Practices.

Cover -- Title Page -- Copyright Page -- Contents -- Preface -- Acknowledgments -- Part 1 I Introduction to Supply Chain Management -- Chapter 1 If Supply Chain Is the Answer, Then What's the Question? -- You Knew This Job Was Dangerous When You Took It -- The Big Picture -- The Supply Chain's Back Story -- Roadblocks on the Supply Chain Path -- Separating the Good from the Best -- Notes -- Chapter 2 Anatomy of a Supply Chain -- Aerospace: Changing the Game, for Better or Worse -- Consumer-Packaged Goods: The Moment of Truth -- Food and Beverage: Cutting Out the Middleman -- Healthcare: Driving Out Waste -- Industrial Products: Diversity in the Supply Chain -- Oil and Gas: Managing the Managers -- Pharmaceuticals: Innovation in Real Time -- Retail: It's Amazon's World-We're Just Shopping in It -- Notes -- Chapter 3 Supply Chain Metrics: Measuring Up to High Standards -- How to Prevent a Supply Chain Heart Attack -- What Makes a Supply Chain Leader? -- Measure Satisfaction -- Everybody's Talking About Benchmarking -- Do the Right Things -- Setting Your Sights High -- Supply Chain Checkup -- Learn the SCOR -- SCM for Dummies -- Follow the Roadmap -- Make It All Meaningful -- Focusing on the Customer -- Notes -- Part 2 Traditional Core Processes of Supply Chain Management -- Chapter 4 Planning and Forecasting: Headed for the Future -- A Bias Against Good Plans -- From Soup to S&amp -- OP -- No Time Like the Real Time -- End-to-End Integration -- Analyze This -- A Happy Ending -- Notes -- Chapter 5 Procurement: Go Right to the Source -- A Formula for Success -- Managing the Changes -- Keep Your Friends Close and Your Suppliers Closer -- Looking Backward to See Forward -- Ensuring a Healthy Supply Chain -- It Seemed Like a Good Idea at the Time -- An Online Car Wreck -- A Rating Service for Buyers and Sellers -- Sustainable Sourcing Pays Off.

Closing the Loop -- Notes -- Chapter 6 Manufacturing: Supply Chain on the Make -- The Toyota Way -- Nearly Perfect -- Leaning into Quality -- Don't Settle for Occasional Improvement -- The Value of Teamwork -- Leaning in the Right Direction -- Smart Manufacturing, Smarter Suppy Chains -- Supply Chain in 3D -- Collaborating on Product Designs -- The Future of Manufacturing -- Notes -- Chapter 7 Transportation: Logistics à la Mode -- Riding the Roads -- Regulations and Deregulation -- Fuel for Thought -- A Capacity for Change -- Know Thyself, and Thy Carrier, Too -- Collaboration Is a Two-Way Street -- A Carrier by Any Other Name -- Automate to Consolidate -- Autonomous Vehicles on Land, Sea, and Air -- Do-It-Yourself Logistics -- The Last Mile -- Get It There on Time -- Notes -- Chapter 8 Distribution and Warehousing: Going with the Flow -- Omni-Channel Surfing -- A Great Idea in Theory -- Virtual Inventory -- Cross-Docking, Compliance, and Collaboration -- Handle with Care -- Saving on Labor -- How to Better Manage Your Warehouse -- Design for Supply Chain -- Striking the Proper Balance -- A Site for Sore Eyes -- How Much Is Too Much? -- A Quick Guide to Site Selection -- The Three Deadly Sins of Warehousing -- Notes -- Chapter 9 Globalization: It's a Not-So-Small World -- Playing by Somebody Else's Rules -- Develop a Global Vision -- Following the Plan -- Friendly Nations -- "Low Cost" Sometimes Means "Poor Service" -- Total Cost of Supply Chain -- Take a Look for Yourself -- Finding the Next Global Hot Spot -- The Need for Supply Chain Visibility -- Shoring Up the Supply Chain -- There's No Place Like Home -- Notes -- Chapter 10 Customer Service: Keeping the Customer Satisfied -- The Perfect Order -- The High Cost of Imperfection -- Every Day Is a Holiday -- One Good Return Deserves Another -- Supply Chain in Reverse -- Money in the Bank.

A Better Way to Sell Mouthwash -- A Nine-Step Program for CPFR -- Don't Expect Collaboration to Be Easy -- Respecting Your Partners -- A Culture of Customer Satisfaction -- How to Get the Most out of a Relationship -- Notes -- Part 3 Supply Chain Strategies -- Chapter 11 3PLs: When You'd Rather Not Do It Yourself -- A Shift to the Supply Chain Side -- Letting Somebody Else Do It -- Supply Chain Essentials and Nonessentials -- Finding Your Core Competency -- The Same Set of Eyes -- The Financial Impact of Outsourcing -- Staying in Touch -- Going Beyond the 3PL Model -- Outpacing the Competition -- Higher Demands, Higher Expectations -- Notes -- Chapter 12 Risk Management: What to Do When Absolutely Nothing Goes According to Plan -- Reducing Your Vulnerability -- Don't Let Their Problems Become Your Problems -- Shelter from Supply Chain Storms -- Cybersecurity Blanket -- Customs-Trade Partnership Against Terrorism -- Getting Countries to Talk to Each Other -- "It'll Never Happen Here" -- Taking Responsibility for Your Supply Chain -- Securing the Supply Chain -- Taking Steps Toward Effective Compliance -- An Investment Worth Making -- Business as Unusual -- Notes -- Chapter 13 Supply Chain Technology: If You've Got the Money, Somebody's Got the Solution -- Getting the Job Done with AI -- The ABCs of RFID -- Proactive Replenishment -- In Search of Payback -- Work the Bugs Out -- A Block Off the Ol' Chain -- An Interconnected Collection of Technologies -- Reinvent, Rethink, Reimagine -- Notes -- Chapter 14 Corporate Social Responsibility: Doing the Right Things for the Right Reasons -- Champions of CSR -- Corporate Irresponsibility -- Who's Minding the Supply Chain? -- The Black Elephant in the Room -- The Carbon Footprint of a Banana -- Don't Reinvent the Wheel -- Bridge Over Muddled Waters -- Eco-Friendly Strategies -- Notes.

Chapter 15 The Financial Supply Chain: Cash Is King -- A Convergence of Talent -- Zero Hour for Budgeting -- Roll with the Changes -- Supply Chain Finance: Part Strategy, Part Technology -- Financials on the Rocks -- Show Me the Money -- Notes -- Chapter 16 The Supply Chain Profession: What Keeps You Up at Night? -- People Management -- Talent Search -- Hiring Problem Solvers -- Training the Next Generation -- Toy Stories -- Gray Matters -- How Diverse Is Your Supply Chain? -- What Keeps You Up at Night? -- The Secret to Supply Chain Success -- Notes -- About the Author -- Index -- EULA.

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Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.