Connect Relate Motivate : Master Communication in Any Situation.

Cover -- Half Title Page -- Title Page -- Copyright Page -- Contents -- About the author -- Acknowledgements -- Foreword -- Introduction -- Chapter 1: Rules of engagement -- On communication failure -- Growing up with different communication rules -- Recognise rules challenges -- Honour each other's rules -- Ask better questions -- This chapter at a glance -- Chapter 2: Tune in before you broadcast -- Our perceptions are our reality -- Personal belief blends emotion and logic -- Flexible communication approaches -- Personality types: colour coding -- Speak to their heart -- Finding the right channel -- This chapter at a glance -- Chapter 3: Adjust your personal programming -- The three-step process to better communication -- Communication by inspiration -- On being a team player -- Find out what's important to them -- This chapter at a glance -- Chapter 4: Become an active listener -- Listen for the cues -- Start with why -- The hidden power of why, what and how -- Rose from Reservoir -- Unlock quality communication -- This chapter at a glance -- Chapter 5: Energy in motion -- Words as a call to action -- The power of emotive language -- Focus and energy -- Energy as discipline -- This chapter at a glance -- Chapter 6: Building the reality bridge -- The gift of listening -- Road-testing the buffet booth strategy -- The tougher conversations -- The three steps to bridge building -- This chapter at a glance -- Chapter 7: Connect through courtesy and gratitude -- The trappings of royalty -- Setting the fundamentals -- Learning from the best: a masterclass -- The power of the handwritten thank you note -- To be the best man I can be -- This chapter at a glance -- Conclusion -- EULA.

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Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.