The Handbook of Communication Engagement.

Intro -- Series -- Title page -- Copyright -- Dedication -- Notes on Contributors -- 1 Engagement as Communication: Pathways, Possibilities, and Future Directions -- Measures of Engagement-Three Tiers -- The Organizing Framework of the Handbook of Communication Engagement -- Future Research Directions -- Concluding Thoughts -- References -- Part I Theoretical Foundations and Guiding Philosophies of Engagement -- 2 Toward a Theory of Social Engagement -- Introduction -- Communication Engagement -- A System Perspective: Social Engagement -- A Multilevel Model of Engagement -- Implications of Social Engagement on Communication and Relationships -- Notes -- References -- 3 How Fully Functioning Is Communication Engagement If Society Does Not Benefit? -- Modeling Engagement -- Collective Individualism: Vignette and Oxymoron -- Dimensions of Engagement: Social Systems, Stakeholders, Legitimacy, and Self-governance -- Onward Through Engagement: Coenacting the Process of Collective Sensemaking -- Engagement as Structure, Function, and Discourse Process -- Social Capital -- Conclusion: Full Functioning Society as Decision-Maker -- References -- 4 Philosophy and Ethics of Engagement -- Introduction -- Toward a Definition of Engagement -- Purpose of Engagement in an Organizational Context -- Engagement as a Philosophical and Moral Concept -- Engagement as Emotion -- Conclusion -- References -- 5 Dialogic Engagement -- Linking Engagement and Dialogue -- Dialogue -- Engagement -- The Multilevel Model of Dialogic Engagement -- Conclusion and Future Research -- References -- 6 Modeling Antecedents of User Engagement -- Introduction -- Models of User Engagement -- Antecedents of UE -- Design Characteristics -- Content Characteristics -- User Characteristics -- Conclusion -- References -- Part II Engaged Organizations -- 7 Toward a Cultural Ecology of Engagement.

Chapter Overview -- Challenges in Conceptualizing Engagement -- The Culture Concept -- Engagement and the Cultural Ecology of Organizations -- The Study of the Cultural Ecology of Engagement -- References -- 8 Reconceptualizing Public Relations in an Engaged Society -- Overview of PR Theory and Practice -- How to Enact Engagement -- Conclusion and Ways Forward in PR Engagement -- References -- 9 The Missing Half of Communication and Engagement: Listening -- Communication and Engagement -- The Conflation of Communication, Voice, and Speaking -- The Organizational Listening Project -- The Crisis of Listening -- Exemplars, Models, and Methods for Moving Forward -- Discussion and Conclusion-Lessons for Engagement -- Notes -- References -- 10 Corporate Social Responsibility and Engagement: Commitment, Mapping of Responsibilities, and Closing the Loop -- Introduction -- Defining CSR: The Relevance Between CSR and Engagement -- Need for Engagement in CSR -- Three Forms of CSR Engagement -- Challenges and Future Agenda -- Conclusion -- References -- 11 Engaging Shareholder Activists: Antecedents, Processes, and Outcomes -- Engagement in the Context of Corporate Social Responsibility -- Engagement between Corporations and Shareholder Activists -- The Role of CSP in Shareholder Engagement -- The Role of Activity Group Identity in Shareholder Engagement -- Methods -- Indicators of Shareholder Engagement -- Results -- Discussion -- Shareholder Resolutions as a Driving Force of Engagement -- The Role of Public Pension Funds in Engaging Corporations -- Environmental Issues Provide a Collaborative Platform for Shareholder Engagement -- Conclusion -- Notes -- References -- 12 Episodic and Relational Community Engagement: Implications for Social Impact and Social License -- Introduction -- Social License to Operate -- Social Impact and its Assessment.

CE Builds Social Capital -- CE: A Communication Triad -- CE: A Social Level of Engagement -- Legitimacy -- Trust -- Credibility -- A Linkage Model of CE, SIA, and SLO -- Relational Community Engagement -- Episodic Community Engagement -- Forced Community Engagement -- Implications and Future Research of CE -- References -- 13 Engagement in Conflict: Research and Practice -- Defining Conflict Engagement: Constructive Engagement through Dialogue and Argumentation -- Defining Conflict and Conflict Management -- Facilitators and Barriers to Conflict Engagement -- Engagement in Confrontational Approaches: Negotiation and Mediation -- Using Conflict to Create Engagement -- Conflict and Engagement Scholarship -- Communication Design to Increase Conflict Engagement -- Games as Mechanisms for Engagement in Conflict -- Conclusion -- References -- 14 Coworkership and Engaged Communicators: A Critical Reflection on Employee Engagement -- Introduction -- Two Perspectives on Employee Engagement -- An Alternative Perspective-Grounded in the CCO Approach -- A Comparison of the Two Perspectives -- Coworkership and Communication Engagement -- Leadership as a Social, Collective Process -- Strategy as Realized by Organizational Ambassadors -- Concluding Discussion -- References -- 15 Conceptualizing Strategic Engagement: A Stakeholder Perspective -- Stakeholder Influence and Engagement Factors -- The Strategic Engagement Model -- Explicating Engagement and Directions for Future Research -- References -- Part III Engaged Networks and Communities -- 16 Engaging Partnerships: A Network-Based Typology of Interorganizational Relationships and their Communities -- Defining Engagement -- Networked Forms of Organizing -- Network Typology -- Density as a Communication Activity Construct -- Network Centralization as a Communication Flows Construct.

An Interorganizational Network Taxonomy of Engagement -- Conclusion -- Notes -- References -- 17 Media Engagement in Networked Environments: An Ecological Perspective -- Engagement: A News Media Perspective -- Engagement from an Ecological Perspective -- Shifts in the Media Ecosystem -- Network Community and Engagement -- Media Engagement in the Networked Ecosystem -- Defining Media Engagement -- A Model of Engagement -- Potential Sources of Conflict -- Evidence from Digital News Media Outlets in Europe -- Conclusion -- References -- 18 Activist Stakeholders Challenging Organizations: Enkindling Stakeholder-Initiated Engagement -- Conceptualizing Engagement -- Connecting Engagement and Participation in Decision-making -- Articulating a Two-dimensional Framework for Engagement -- Background: Elaborating on the "Hashtag Hijacking" Concept -- How Stakeholders Take Control through Hashtag Hijacking -- Challenge Crisis: Engagement Driven by Stakeholders -- British Gas Case: The Events -- British Gas Case: Anger and Engagement -- When is Social Media Engagement Valued by Corporations? -- An Alternative View: Stakeholder Objectives and Flexible Organizational Objectives -- Conclusion -- References -- 19 The Outcomes of Engagement in Activism Networks: A Co-creational Approach -- Activism -- Determining the Rules of Engagement -- Engagement -- Networks -- Social Capital and Shared Meaning as Outcomes of Engagement -- Engaging Net Neutrality: The Formation of the Anti-SOPA Network -- Case Background: Net Neutrality -- Opponents' Issue Engagement Produces Social Capital and Shared Meaning -- Evolution to the Internet Defense League Network -- Concluding Thoughts -- Notes -- References -- 20 Designing for Viable Futures: Community Engagement as Social Innovation -- Introduction -- Engagement in Design Theory.

Operationalizing Aspects of Engagement: Four Aspects Observed In Design-Led Community Engagement Processes -- Discussion -- Conclusion -- Acknowledgments -- References -- Part IV Towards an Engaged World -- 21 Global Engagement: Culture and Communication Insights From Public Diplomacy -- The Rise of Engagement in Public Diplomacy -- Individual Expressive Logic -- Individual Logic Case: Sweden's Digital Diplomacy -- Relational Associative Logic -- Relational Logic Case: Cuba's Medical Diplomacy -- Holistic Integrative Logic -- Holistic Logic Case: China's Cultural Diplomacy -- Implications and Lessons for Engagement in Public Diplomacy -- References -- 22 Public Diplomacy as Co-constructed Discourses of Engagement -- Current Public Diplomacy is Engagement -- Conceptualizing Public Diplomacy as Co-constructed Discourses of Engagement -- Public Diplomacy as Co-constructed Discourses of Engagement: A Case Study from Romania -- The National Contexts -- Why Don't You Come Over? -- Applying CDA to the Campaign -- Concluding Thoughts -- Notes -- References -- 23 Corporate Diplomacy as an Engagement Strategy of the Nonmarket Business Environment -- Introduction -- Conceptualization of Engagement as Managing Risk -- Dependence on Stakeholders -- Notes -- References -- 24 Habits of the Heart and Mind: Engagement in Civil Society and International Development -- Civil Society and Engagement -- Defining Engagement in Civil Society -- Trust and Engagement in Civil Society -- Engagement in International Development -- Disengaging? Beyond (Western) Engagement -- Reenvisioning (Western) Engagement -- Conclusion -- Notes -- References -- 25 Political Engagement, Communication, and Democracy: Lessons from Brexit -- Introduction -- What Is Civic Engagement and Is It Declining? -- Engagement and Political Participation -- Life Politics and the Critical Consumer/Citizen.

Engagement and Direct Democracy.

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Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.