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Consumer Product Guarantees.

By: Material type: TextTextPublisher: Oxford : Taylor & Francis Group, 2003Copyright date: ©2003Edition: 1st edDescription: 1 online resource (240 pages)Content type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781351949309
Subject(s): Genre/Form: Additional physical formats: Print version:: Consumer Product GuaranteesDDC classification:
  • 343.4107/1
LOC classification:
  • 2003041877
Online resources:
Contents:
Cover -- Half Title -- Dedication -- Title -- Copyright -- Contents -- Table of Case -- Preface -- 1 Guarantees, Product Quality, and Consumer Protection -- 2 The Characteristics of Consumer Guarantees -- 3 Manufacturers' Guarantees and Information about Product Quality -- 4 The Role of Guarantees as an Informal Redress Mechanism -- 5 A Legal Framework for Guarantees -- 6 A Signalling Framework: The U.S. Magnuson-Moss Warranty Act 1975 -- 7 E.C. Law and Consumer Guarantees -- 8 Consumer Guarantees in English Law -- 9 Consumer Product Guarantees - Conclusions -- Bibliography -- Index.
Summary: Consumer Product Guarantees presents a detailed analysis of the function of consumer product guarantees and the related legal issues. It applies research findings from the fields of consumer complaining behaviour, marketing science and economics to the legal context. Its central argument is that guarantees could be one way of assisting consumers in resolving product quality disputes. There then follows an analysis of English and EC provisions on guarantees, as well as of relevant US law.
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Cover -- Half Title -- Dedication -- Title -- Copyright -- Contents -- Table of Case -- Preface -- 1 Guarantees, Product Quality, and Consumer Protection -- 2 The Characteristics of Consumer Guarantees -- 3 Manufacturers' Guarantees and Information about Product Quality -- 4 The Role of Guarantees as an Informal Redress Mechanism -- 5 A Legal Framework for Guarantees -- 6 A Signalling Framework: The U.S. Magnuson-Moss Warranty Act 1975 -- 7 E.C. Law and Consumer Guarantees -- 8 Consumer Guarantees in English Law -- 9 Consumer Product Guarantees - Conclusions -- Bibliography -- Index.

Consumer Product Guarantees presents a detailed analysis of the function of consumer product guarantees and the related legal issues. It applies research findings from the fields of consumer complaining behaviour, marketing science and economics to the legal context. Its central argument is that guarantees could be one way of assisting consumers in resolving product quality disputes. There then follows an analysis of English and EC provisions on guarantees, as well as of relevant US law.

Description based on publisher supplied metadata and other sources.

Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.

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