The No-Nonsense Guide to Leadership, Management and Teamwork.

Intro -- Title page -- Contents -- List of figures -- List of tables -- List of case studies -- Acknowledgements -- CHAPTER 1 Leadership, management and teamwork today -- Introduction -- About this book -- The context of information and library work -- Working as a manager or leader -- Characteristics of effective managers and leaders -- Management and leadership styles -- Leading from the middle -- Structure of this book -- References and further reading -- CHAPTER 2 Getting started -- Introduction -- The transition process -- Setting up your support network -- Before you start -- Getting to know your leader and senior team -- Getting to know your team(s) -- Stakeholders -- Scanning your environment -- Understanding culture and politics -- Make a 'to do' list -- Establishing your position -- Early decisions -- Looking after yourself and others -- Managing work/life balance -- Summary -- References and further reading -- CHAPTER 3 Strategic leadership -- Introduction -- Getting to know your leader and the senior team -- Working in the senior team -- Working with stakeholders -- Strategic thinking and planning -- Strategic marketing -- The strategic solo librarian -- Summary -- References and further reading -- CHAPTER 4 Confident leadership and management -- Introduction -- Building consensus -- Creative thinking -- Decision making -- Diversity and inclusion -- Ethical decision making -- Problem solving -- Negotiating -- Conflict management -- Summary -- References and further reading -- CHAPTER 5 Leading and managing your team -- Introduction -- Initial communications -- Effective team communications -- Developing the team -- Working in partnership -- Working with virtual teams -- Working with volunteers -- Crowdsourcing -- Succession planning -- Summary -- References and further reading -- CHAPTER 6 Managing the work -- Introduction.

Documenting the operations -- Different types of work -- Managing process work -- Process mapping -- Managing people -- Planning for incidents and emergencies -- Summary -- References and further reading -- CHAPTER 7 Project management -- Introduction -- Different kinds of projects -- Project management tools and techniques -- Measuring the impact of the project -- Project methodologies -- Using ICT to support projects -- Summary -- References and further reading -- CHAPTER 8 Introducing and managing change -- Introduction -- Leading change -- Management of change -- Managing stakeholders -- Supporting people through change -- People's responses to change -- Summary -- References and further reading -- CHAPTER 9 Communications -- Introduction -- Briefings -- E-bulletins -- E-mails -- Infographics -- Meetings -- Networking -- Personal presentation -- Presentations -- Report writing -- Social media -- Summary -- References -- CHAPTER 10 The people side of management -- Introduction -- Recruitment and selection -- Induction -- Performance management and appraisal -- Training and development -- Disciplinary policy and procedures -- Grievance policy and procedures -- Health and safety at work -- Managing absenteeism -- Managing diversity -- Health and well-being -- Work/life balance -- Summary -- References and further reading -- CHAPTER 11 Managing money -- Introduction -- Demonstrating value for money -- Managing a budget -- Bidding and tendering for projects -- Other sources of income -- Crowdfunding -- Summary -- References and further reading -- CHAPTER 12 Lifelong professional development -- Introduction -- Management and leadership programmes -- Professional organizations -- Short courses, conferences and workshops -- Different approaches to learning -- Action learning -- Coaching -- Learning in the workplace -- Mentoring.

Personal development portfolios -- Reflection -- Volunteering -- Moving on -- Summary -- References -- Index.

This book provides a straight forward and pragmatic guide to leadership, management and team working in contemporary library and information services.

Description based on publisher supplied metadata and other sources.

Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2024. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.